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User reviews
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1 out of 1 people found this review helpful
5 stars
Version: ProcessWorx CMDB 1.5.0204
Pros: We used this for a medium size business that didn't need (and could not afford) an enterprise level CMDB product. This CMDB is useful, effective and is helping promote awareness of the ITIL framework in our orgaization. Also has a good IT Service Catalog feature that can be generated very quickly.
Cons: Requires a client for additional users (no web interface).
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5 stars
Version: ProcessWorx CMDB 1.5.0204
Pros: Was up and running in just a few minutes; simple interface and good access to data by admins.
Cons: This version not customizable / no access to code (need the developer version).
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1 stars
Version: ProcessWorx CMDB 1.5.0204
"Doesn't work with Office 2K7. Support nonexistent."
Pros: I was unable to find any pros, because ProcessWorx CMDB is support by nobody. There are no phone numbers to call for assistance. E-mails go unreturned. This company gets a solid F minus.
Cons: Doesn't work with Office 2K7, for sure. May not work for Office 2K3, either. Hard to say. Couldn't log into the database, couldn't launch the program. Tried on 2 completely different machines. Documentation provided with software was insufficient.
Summary: As noted above: - The product didn't work - The materials included with the siftware were insufficient - The company is a nameless, faceless organization who are unable to be contacted for sales or support issues - When the company is contacted they... read more
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