Process Lasso

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CNET Editors' Rating 3.5 stars

Very good

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out of 53 user reviews

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  • 1.0 stars

    "Overpriced, overhyped and underpowered"

    March 19, 2012  |   By woodygoode

    Pros

    It's easier to for a newbie to use than Process Explorer by Sysinternals

    Cons

    It's unstable-- it crashed multiple times. It isn't worth the money they want for it.

    Summary

    At any given point, there are between 30-120 different processes running on your computer. Some of them are system processes generated by Windows, but many are the applications you install.

    To keep this unruly crowd in check-- to keep them from hogging your memory of the CPU time-- Windows has a process manager which assigns each one a priority. To do that, it tries to identify what application it is, what its purpose is and what it's trying to do. A simple example: usually the antivirus program gets priority over everything else, because the the process manager assumes it is trying to protect you, and that's more important.

    The process manager that comes with Windows (Task Manager) isn't very smart (it basically tries to please everyone by favoring no one) and it's not easy to configure. A number of people have written programs that do a better job.

    The one I have always used is PROCESS EXPLORER, by a company named Sysinternals. Their products were so good-- so powerful and efficient-- that Microsoft bought the company. The two programmers now work for Microsoft and continue to release this and other products.

    The catch with PROCESS EXPLORER is that it's not easy for new users to understand and it won't automatically assign priorities. It's not tough to do (right click on a process and use SET PRIORITY), but you have to know which program is your antivirus, which is your media player and so forth. Grandma can't do that; my Uncle Ray causes more problems than he solves. One time he killed all the instances of SVCHOST.EXE, (the program that runs all the Windows Services) thinking it was a virus and then wondered why his computer wouldn't work.

    I wish I could report that PROCESS LASSO is the solution I was hoping for. But it isn't.

    It's a good idea... When you install it. PROCESS LASSO loads itself into memory, checks everything in memory. Using a proprietary database of (in theory) every different application out there, it assigns priorities to everything you have installed.

    These priorities are saved, so they don't need to be reset every time you start an application. The assessments are good... it knows that your role-playing game or media player should get a higher priority than the Java Updater, so your content doesn't slow down to a crawl.

    The catch? It crashed six times in 15 days, and I had to restart my system. It choked about 50% of the time I tried to install new programs (which I do a lot because I provide services for business and are always looking for new tools they can use).

    It didn't like Vista and it didn't seem happy on a system that had a virtual machine. There were far too many times that PROCESS LASSO caused slowdowns because it was having trouble directing traffic. There might have been other issues, but at that point, I'd seen enough.

    I can believe the reviews saying this is a great product-- it did a good job when it was up and running. But I also can't help thinking that many of them are people who've never has something running instead of TASK MANAGER, and they'd be equally thrilled with any other product that did the same thing.

    All I know is that I can't, in good conscience, recommend a product that doesn't work when I put stress on it. I'm not going to use anything that SLOWS DOWN my system. You might have better luck with it than I did, if you only do a few things and don't have anything "weird" in your setup.

    But I can't say that it's a good idea to install a product and pay for it, if it blows up even occasionally. There are other products that work line bricks-- NOTHING goes wrong-- and I'd suggest using one of those instead.

    Updated on Mar 27, 2012

    The developer's response points to a universal problem: the software works well when they test it, but some users simply can't get it to run consistently.

    I should note that I didn't try it on Windows 7, because my target users are still on Vista and XP. And I don't doubt that it works fine for a lot of folks. I'm sure I have some ill-behaved stuff running that might blow it up.

    But that's why writing stuff that loads on startup and lives in the system tray is so tough. Very few people run vanilla setups, but they all expect it to work, regardless.

    As his response shows, the developer is a nice guy-- and he pumps out new versions about every other week. I'll try a later version and see what happens.

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3 replies to this review

  • Reply by jeremy.collake on May 14, 2012

    Please see my previous (second) reply before this (third) reply. I wanted to add - I would like to point out that your premise of what the application does with the 'database of priorities' is actually wrong, and not at all recommended. I don't want to encourage people to try to re-prioritize their own applications based on their importance. INSTEAD, the ProBalance algorithm I've tuned for the last decade, demonstrated at http://bitsum.com/about_probalnace.php , will take care of things for them. Please, if you have any additional comments, let us discuss them here, or via email - so as to not skew the application's reviews. I thank you if you please allow me that concession.

  • Reply by jeremy.collake on May 14, 2012

    I took your review very seriously. I have analyzed a large number of crash reports and minidumps, going into great depth. Anytime a user reported a crash, I dug deep. Guess what I found? Badly written third party software was mucking up Process Lasso. I've therefore improved matters in v5.1.0.82 (to be released within the hour or so). Essentially, I've 'hardened' Process Lasso against these bad apps that inject their DLLs into every running process, then crash at will.

  • Reply by jeremy.collake on March 20, 2012

    I am sorry your experience was not more positive. For crashes to occur is extremely unusual. Trust me when I say it is put through plenty of atypical system tests, namely the primary development environment, which uses lots of virtual machines at the same time. Anyway, other than automatically optimizing priorities, the idea is automation of various process settings. The cause of the crashes you experienced I can't say, but I can say I don't see them in test beds. Every executive environment is different, and while bugs could exist in Process Lasso, it is equally possible that third-party software injected hooks into Process Lasso and/or there were other inter-operability issues in your case. Anyway, thanks for commenting. You need not further reply, unless you just want to bash me into the ground ;). As always, my software is in evolution, and I'm working on a large major upgrade with lots of code refactoring right now. Perhaps it would do better for you, perhaps not.

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