Icon of program: ProProfs Chat

ProProfs Chat for Webware

By ProProfsTrial version
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Key Details of ProProfs Chat

  • Engage in open communication with your web site visitors.
  • Last updated on 5/24/2017
  • There have been 8 updates
  • Virus scan status:

    Clean (it's extremely likely that this software program is clean)

Developer's Description

By ProProfs
Engage in open communication with your web site visitors.
ProProfs Chat is a go-to solution that allows online businesses to engage in open communication with their website visitors. This live chat tool helps organizations of varied sizes to connect with visitors in a similar way they would do in a physical store. Considered as one of the easiest and quickest ways to engage with website visitors, ProProfs Chat lets a business monitor the visitor activity - see what they are browsing, answer their questions in real-time, resolve their problems and much more. The tool is most suitable for personalizing the shopping experience of your customers by displaying them right offers and providing them help wherever needed, which will help you to strengthen sales. Furthermore, this chatting platform allows the support executives to send proactive chat invitations to the website visitors and guide them through the sales process. Key features:Capture leads and boost sales;Real-time support;Operator to operator chat;Easily embed chat;Chat via web interface;Supports chat across multiple devices (iPhones, Mac) and runs on any OS;Record and monitor offline messages;Track and judge operator performance;Set up department based chat;Hassle-free integration with other tools(CRM, CMS, ecommerce, email marketing);Customized chat window;Real-time visitor monitoring;Measure customer happiness level;Post-chat feedback surveys;Integrates with Google Analytics & Adwords;Curtail call support expenses;Handle multiple chats and co-browse;Offer support and help on the go;Reach out to a global audience.

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Full Specifications

GENERAL
Release
May 23, 2017
Latest update
May 24, 2017
Version
1.0
OPERATING SYSTEMS
Platform
Webware
Additional Requirements
None
POPULARITY
Total Downloads
3
Downloads Last Week
0
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