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CNET Editors' Rating 4.5 stars


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  • 1.0 stars

    "It was great until it quit working"

    August 8, 2010  |   By GHDave


    It was a very simple & elegant way to create .pdf's. For instance, create a pdf instead of printing out all those confirmations you get when paying a bill or buying something online.


    It just quit working. I click the Create PDF button and nothing happens. I reinstalled the latest version, to no avail. I've gone on their help system and forum, and others have the same problem, but there are no answers.


    If anyone can tell me how to get it working again I'd love to resume using it.

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2 replies to this review

  • Reply by marabsky on August 31, 2012

    Are you trying the option "Save as: Ask when creating pdf"?

    I used primopdf for years - then, just stopped working, tried reinstalling but nothing. I always used the option "Ask when creating pdf".

    So I tried the option "Specific folder", it asked me for a folder, and saved my pdf there. NOW I can select the "Ask when creating pdf" option and it will present the folder I identified when I tried the "Specific folder" option, but I can select what I want and it now works again.

    Hope this helps! It was a very random thing to just stop working after years of trouble free use, it must have lost some config info.

  • Reply by fred64ha on December 2, 2010

    Try deleting the PDF printer from the Windows printer control panel.

    If that does not work ...

    Try the BullZip PDF printer available on Cnet. It also creates a PDF printer, but it allows you to output to Jpeg and other file types and intersperse pages with other PDF files as well.

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