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Full user review
I've used plaxo for almost a year now and what ever problems I have had have been made by me. The product, the online support has been super. I have never found any spam or spyware junk as a result of using plaxo. I have over 400 contacts in my address book, but unfortunately only 10% are connected to plaxo.
I think people are uncomfortable with trying something new. If I had my way everybody be connected to plaxo so we get automatic updates. The only negative is people were having a problem getting their new information and some people who received two or three notices were turned off by that.
On the plus side, I have been able to update everybody's contacts at the office and on my wife and daughters computer from plaxo. I have had over an 85% response on updates and it is surprising how much information changes yearly. I was able to delete a number of obsolete email addresses and contacts. I had a number of contacts with only their email addresses and now they have been updated to include business addresses and phone numbers. The synchronization works great with my blackberry,to outlook, to plaxo and I am always up to date.