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Phone Swipe Credit Card Reader

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All User Reviews
  • All versions:

    1.6 stars

    out of 9 votes

    • 5 star: 1
    • 4 star: 0
    • 3 star: 0
    • 2 star: 1
    • 1 star: 7
  • Current version:

    1.7 stars

    out of 6 votes

    • 5 star: 1
    • 4 star: 0
    • 3 star: 0
    • 2 star: 0
    • 1 star: 5
  • My rating:

    0 stars

    Write review

Results 1-6 of 6

  • 5.0 stars

    "By Far the Best Mobile Payment App on the Market"

    February 19, 2014  |   By rbtahoe

    Version: Phone Swipe Credit Card Reader 2.0

    Pros

    Incredibly secure, fully encrypted, 24 hour service centers in the US! The rates are simple!
    - Swiped Transactions 2.69%
    - Keyed Transactions 3.49% and $0.19/transaction
    - AMEX at the same rates!
    - NEXT DAY FUNDING!
    -No Set Up Fees
    -No Monthly Fees
    - No Monthly Minimum Fees
    -No PCI Fees
    -No Contract
    -The credit card reader and application are Free

    The Merchant Doctor has given us incredible service.

    Cons

    I have not found any compared to other products out there other than that there are a number of "sales offices" that sell the product so I see a lot of frustration out there that relates to poor service or misrepresentation that does NOT reflect the true product! Use the Merchant Doctor they have a friendly and knowledgable team that will answer all your questions and make sure that you are taken care of.

    Summary

    Dump Square! This is an absolutely great app and now that it integrates with cash registers and printers even small businesses can replace their clunky POS systems with it! The latest update is great now you can store and edit your inventory and account information online or from the app - your sales rep should be able to help you with. If you are looking for a mobile payment app to accept credit cards the PhoneSwipe is the most secure, robust, and usefull free payment app available and The Merchant Doctor has the service out there! For those that are complaining that you have to log in everytime you open the app remember to simlpy exit the app without signing out - then when you open it the next time you will be signed in. Also you can change the settings for how often or if ever you would like to have it ask you for your PIN to do a transaction. http://www.merchantdoctor.net/index.php/site/mobile

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  • 1.0 stars

    "BIGGEST SCAM GOING ON"

    January 15, 2014  |   By Hrdeus

    Version: Phone Swipe Credit Card Reader 2.0

    Pros

    ABSOLUTELY NO PROS.

    Cons

    THEY DO RANDOM AUDITS AND THEY WILL NOT MAKE YOU AWARE. THEY HOLD YOUR MONEY FOR ALL TRANSACTIONS AND IT TAKES A WEEK TO TWO WEEKS FOR THEM TO RESOLVE THE ISSUE. AT THE SAME TIME THEY KEEP SAYING 24 TO 48 HOURS. YOU HAVE TO KEEP YOUR CUSTOMERS BILLING ADDRESS AND PHONE NUMBERS ON FILE FOR EACH TRANSACTION

    Summary

    DO NOT FALL FOR THEIR SCAM

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  • 1.0 stars

    "DON'T WASTE YOU'RE TIME...UNLESS YOU'RE OK WITH THAT."

    November 25, 2013  |   By BlackRockHi

    Version: Phone Swipe Credit Card Reader 2.0

    Pros

    LET ME KNOW IF YOU FIND ANY K

    Cons

    MANY THEY KEEP YOUR MONEY YOU CAN NOT OPERATE AS A BUSINESS UNLESS YOU ARE FULLY ESTABLISHED THAT BEING SAID THEY DO NOT ALLOW YOU TO GROW YOUR BUSINESS.

    Summary

    THEY F*((*^%$^& SUCK

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  • 1.0 stars

    "UNRELIABLE, NO SALES TAX TOTALING, LOG IN/UPDATES SUCK!"

    July 15, 2013  |   By ptiv

    Version: Phone Swipe Credit Card Reader 2.0

    Pros

    This app used to be great! Fees were comparable to others but after the latest update...it SUCKS!

    Cons

    You must log in with email, password, then another password. Takes too long to do a transaction and it doesn't total anything anymore in the reports! I own a beauty salon and several times (after an update) I lost ALL my inventory, now it doesn't total my sales tax for the past 9 months and I have to go into EACH ticket and write it down myself and tally the tax because it's due in 2 weeks to the state!

    It takes forever on the phone to speak with support and if you email them, they tell you to call, which means you're on the phone for about 30-60 minutes and who has that kind of time?? I just got off the phone with tech and they told me the app no longer totals the sales tax totals! Ugh!!!

    I am going to cancel PhoneSwipe within a week!

    Summary

    This program was good in the beginning and I referred several people to them (without a $50 referral bonus) but I wouldn't recommend this to ANY business!!! Unreliable and not useful!!

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  • 1.0 stars

    "no fees my BUTT"

    July 13, 2013  |   By rex_audio

    Version: Phone Swipe Credit Card Reader 2.0

    Pros

    not a flimsy card reader

    Cons

    hidden fees, dont read a lot of cards, tech support is slow, sales people are cocky, misleading

    Summary

    this company ranted about how much better they were over square. this is far from the truth. they have many many fees that they dont tell you about and good luck on trying to cancel. its a process

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  • 1.0 stars

    "DREADFUL Product and Customer Service"

    July 8, 2013  |   By Mikes_Locksmith

    Version: Phone Swipe Credit Card Reader 2.0

    Pros

    There are no 'pros' as the App is faulty. The "Customer Service" team is willing to take phone call, but they are not willing to resolve an issue that they created.

    Cons

    The "Cons" are many. We called NAB in late June to resolve an issue with their App. The "Customer Service" depart. was not aware or otherwise pretended they were not aware of a glitch & acted as if it were "user error". A week passed & still we were unable to use the App, and were and still are unable to offer our customers the option to pay by credit card. We called again and spoke with a "supervisor", who claimed that there was a "known bug" & it would be resolved by the next Monday. We called the following Wednesday to learn that the glitch would be fixed in an undetermined amount of time. We asked that our "service" be cancelled because they were not delivering a service to us; we were told that we would have to incur a fee of $700 plus to cancel. So, we'll be paying a $12 fee for the next 21 months and NAB will not benefit from % of credit card sales. We are now using Square Credit Card Reader.

    Summary

    STAY AWAY, you'll be happy that you did!

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