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CNET Editors' Rating 4.0 stars

Excellent

Average User Rating stars

out of 233 user reviews

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All User Reviews

Results 1-10 of 233

  • 2.0 stars

    "A waste for the most part...seek alternatives first!"

    January 7, 2014  |   By SDJunk

    Version: Parallels Desktop 9.0.23350.941886

    Pros

    Allows you to fully run any windows operating system in conjunction with your Mac OS. (Of course this is not without a smattering of issues.)

    Cons

    1) Current version does not work properly. Have submitted numerous tickets and the company continues to try to blame everyone but themselves for the issues. I've tested this latest version under Maverick and Mtn. Lion. In both situations there is nonstop ghosting of menus and the task bar when operating within the coherence environment. They could not resolve the issue of parallels not partitioning the virtual environment correctly with the overall size when it was their product used to establish the hard drive size. Had to resolve all issues on my own.

    2) The company counts against you on how many trouble tickets you submit. Instead of actively leaving the areas open for customers to report ongoing issues with their product, they want to charge you after a certain number of tickets. Even the ones they NEVER resolve count against you.

    3) A previous customer is correct in stating that each time they have a new version of the product, they force an upgrade...

    Summary

    Overall, this product used to be much more stable than where it is now. I go all the way back to version 4. What I find interesting is that each time a new version is rolled out of the product, somehow the current version begins to get slower and slower. Then I start to notice odd messages.

    With the current version, I have to constantly restart the OS to get things that were appearing at one point to appear again. The funny part is the program is still running, it decides to go away on its own with this version. Even in coherence, the windows task bar can be viewed from behind my dock bar. If you try to click on it, the wheel keeps on spinning..."rolling, rolling, but not on a RIVER!" They will insist this is a Microsoft issue that must be resolved with them. It never happened on v7 (I did not upgrade to 8).

    The funny part is that the product had been working totally fine until they announce the new upgrade information. After so much time, the old version becomes so irritatingly worrisome with the lack of speed in loading and newfound "issues" you end up upgrading. So yes, all this company wants is your money.

    Bottom line, they need to seriously work on some REAL technical support. When tickets are submitted and you prove to them with various page shots for analysis (or even videos) that the problem is with their product, they need to take ownership and FIX the issues. When problems arose on my end, I repaired them on my own and did not even bother to share the solution with them. They spend too much sending contradictory messages back and forth without reading what they had stated in the previous response.

    My recommendation is that if you can find another viable solution to running your windows OS, explore it first. Parallels is a long way from the company I would have sent users to in earlier years. It is a joke.

    If reading comprehension is a problem and you're a global service offerings company, get enough common sense to make sure your technical support folks are from the actual country the service ticket is submitted from. This is so no brainer instead of this nonstop cheap crap that gets us nowhere all the way around!

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  • 1.0 stars

    "they want your money every year"

    October 4, 2013  |   By gatesbuster

    Version: Parallels Desktop 9.0.23062.920702

    Pros

    it works and does what it supposed to do

    Cons

    Each upgrade is charged. I bought parrallels 6, then 7, then I refuse to pay for 8 who is now obsolete. they force you to upgrade making 7 incompatible with maverick to come

    Summary

    I am giving my money to vmware; at least they don't charge you for every upgrade and their older version is compatible with the new OS X.

    Parrallels is a rip off, trying to charge you for $50 each year

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  • 1.0 stars

    "Taking us for a ride - not this time"

    September 19, 2013  |   By osos10

    Version: Parallels Desktop 9.0.23062.920702

    Pros

    This is a 3 to 3.5 stars product, not too fast but rather stable. I seldom use it, and find myself using it less and less over the years. I still run parallels 7 with WIN XP, that I upgraded from 6 just because it was a few $ upgrade at some point.

    Cons

    I give it 1 star since they are trying to ride on the OS 10.9 train sending me a message parallels 7 will be obsolete on 10.9.

    Summary

    Parallels with this move your gonna lose one customer, me. I'll upgrade and just delete parallels from my Mac altogether.

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  • 4.0 stars

    "Runs every program I need"

    November 10, 2012  |   By nrkmann--2008

    Version: Parallels Desktop 8.0.18314.813278

    Pros

    Computer: 8GB MacBook Pro 17" Core2Duo 2.66

    Runs quickly, can watch video and listen to music.
    I regularly use Office 2007 Live Meeting, Cisco simulation software, terminal serve into my server, etc. all with no problems

    Cons

    Have to run some programs in XP SP3 mode from Win 7 or Win 8.

    Seems to have a memory leak, i.e. keeps using more and more memory until all memory is in use and will not release the memory when shut down. Have to reboot the Mac every week or so to get my memory back.

    As others have said a bit expensive if you have to have the latest and greatest. I buy updates at the end of cycle when they are $25-$30. This seems to work for me.

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  • 1.0 stars

    "Not an honest company"

    August 16, 2012  |   By robjaco

    Version: Parallels Desktop 7.0.15104.778994

    Pros

    Works in current year

    Cons

    You have to pay for upgrade for every update in the Mac OS. If you then upgrade to use the new MAC OS, they will come out with an update to that version a month later. So, if you want the most up to date version and be an early adopter, plan on spending $100 per year to use this software. They suck you in and then they got you.

    Summary

    If you are okay with spending $70 to $120 per year to have the latest Mac OS, go for it. ($20 for Mac OS + $50 to $100 for Parallels depending on how quick you upgrade to the annual Mac OS update.

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  • 5.0 stars

    "Parallels Desktop Tech. Support"

    August 2, 2012  |   By MikeTredway

    Version: Parallels Desktop 7.0.15055

    Pros

    I am extremely impressed with the Tech.Support I have received from them. I have not expereienced the like for years.

    Cons

    When I find some I'll let you know

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  • 1.0 stars

    "Charging you to watch adds!"

    July 30, 2012  |   By jeffreymadson

    Version: Parallels Desktop 7.0.15055

    Pros

    Fast and does virtualization very well.

    Cons

    I am responsible for 100's of copies of Parallels worldwide. The company has decided to display ads for itself and others into the interface of this application even after you purchase at full price. They say that you can select them and turn them off one at a time but that only stops that particular add from coming again. They also say that there is no way to turn them off permanently but a solution has been provide on the internet if you look.

    I am shocked that Parallels has turned their flagship Application into a billboard. I will not be subsidizing Parallels advertising within my Application in future purchasing, goodbye Parallels.

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  • 5.0 stars

    "Parallels Desktop for Mac saves using two machines"

    April 11, 2012  |   By RecordOrders

    Version: Parallels Desktop 7.0.15055

    Pros

    When needing to run Visual Studio or programs only made for Windows they can run in coherence mode without starting the Windows OS. Excellent program for the cost, even better with the student discount.

    Cons

    Requires a separate license of Windows. Takes up space on the drive for the whole OS when only one or two programs are needed under Windows. Requires a second IP address to run without any issues when using a browser within the Win OS.

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  • 4.0 stars

    "Better than Fusion in ways that are the most important."

    December 3, 2011  |   By jatibi

    Version: Parallels Desktop 7.0.14924

    Pros

    Interface and set-up are very straight forward. If you have Fusion you can migrate the VM from Fusion to Parallels to try it out (as I did) I started with Fusion and after 2 major versions of Fusion I didn't realize how much it slowed down my machine. Parallels is able to shut down my VM and my laptop without specifically closing out of the app. Fusion couldn't do that. Also I upgraded XP 32 but to V7 64 bit on Parallels, again something Fusion couldn't do. Integration between the VM is very smooth. Able to launch Win or Mac programs from within either interface or "lock down" the integration. Gives you a Safe Mode to try a trial install of Win software and be able to toss the changes if the software isn't what you thought it would be. Makes it easy to install a trial software and try it

    Cons

    Doesn't have as many OS options as Fusion (not that I used them) Also there is a number of ad-ware popups that occasionally launch promoting their own "store". These are rare and once dismissed don't show themselves again.

    Summary

    Personally, I prefer Parallels over Fusion. Fusion seemed more "clunky" than Parallels. But, I have a roommate who prefers Fusion. Do a trial of one and migrate the VM to the other during that trial. See which one you prefer.

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  • 3.0 stars

    "VMware fusion has up the ante."

    November 19, 2011  |   By The Gizzle

    Version: Parallels Desktop 7.0.14924

    Pros

    Fast, stable, easy to use, good feature set. The same can be said of VMware fusion.

    Cons

    Cannot run client versions of Leopard, Snow Leopard, or Lion. This you can do in VMware fusion.

    Summary

    It's already time for parallels to update this software, to put it on par with be VMware fusion.

    As of now, with the ability to run client versions of Leopard, Snow Leopard, or Lion in VMware fusion beats parallels.

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Results 1-10 of 233

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