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1 stars
Version: Paragon Drive Copy 9.0
"Complete Fail"
Pros: Simple, wizard-driven interface.
Cons: Can't actually get the free version to perform an image copy, so you waste money to discover it doesn't work.
Summary: I suspect all those reviews from December 30, 2008 are from Paragon employees and not from real people.
I was looking into getting software to image my current C-drive so that I could replace it with a nifty, new 1TB drive. I had tried some other imaging software and decided to give this a try. I allowed my desperation to override my common sense and I paid for a copy of this software. Unfortunately, I was unable to get any image of my C-drive no matter what I tried. All attempts to image failed and when I scheduled an image copy for after reboot (but before your system loads Windows), that too failed.
I contacted Paragon about this and they requested some logs be sent to them. OK, I did that. Then they asked me if I could remove the card readers on my PC. What the smeg card readers have to do with imaging my HD, I'll never know and since I've no intention of removing hardware of any kind, I refused. So they then suggested that I give them remote access to my machine and provided a tool to do so. I was reluctant, but agreed. Unfortunately, the tech never showed up but he did send an apology e-mail. After playing tag with them several times, I grew weary and just quit.
Basically, I don't know why this software is failing on the image copy. However, the fact that you have to pay for the software before getting to do an actual image combined with the software company's reluctance to give up money when they could easily see from the logs how I had no success at creating an image, I have to wholeheartedly suggest you pass this and move on to something better.
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