PDF Converter Professional
Full user review
"Corrupt CD PDF Converter 2011 version"
None - NO STARS FOR YOU!
Nuance packaged/distributed a PDF version that is no longer compliant. Package/CD promoted as name,"PDF Converter" but installation listed name as "Nuance PDF Professional 6 (with a stamp for the year 2011). The CD is corrupt. Going to their website, their 2009 "Read Me" Article, which was the first to appear by the way, advises version 6 is outdated and to unistal / upgrade to version 7.Hello?!?!? I just bought your product...in year 2012!!
I bought 'Neat' Desktop Scanner and Digital Filing System. Packaged with it was a bonus CD titled, "PDF Converter" by 2011 Nuance Communications. After setting up Neat I proceeded to install the PDF software. I noticed the actual name of the software changed to "Nuance PDF Professional 6". In the middle of installing a pop up box appeared with "ERROR 1335. THE CABINET FILE 'DATA 1.CAB' REQUIRED FOR THIS INSTALLATION IS CORRUPT AND CAN NOT BE USED. THIS COULD INDICATE A NETWORK ERROR, AN ERROR READING FROM THE CD-ROM, OR A PROBLEM WITH THIS PACKAGE". Retrying gave the same results. I clicked "Ignore" (I was curious what would happen) and received a new pop up box, "ERROR 2350. FDI SERVER ERROR". I went to the technical page of Nuance's website hoping to fix this problem with a simple patch. To my suprise there's no such option. The first only option given is from a Technical Info Bulletin that generated was dated 7/7/2009, Article # TIB 6145 - Unistall PDF Converter6. And unless you are buying version 8, there is no option for customer support. I didn't know what version this CD was because the manufacturer failed to provide that info on the package. Trying to get a customer service person or tech is absolutely futile.