PDF Converter Professional

1.0 stars

"Major problem with Activation Process"

April 18, 2011  |   By blatter900

Pros

OK convertor and editor.

Cons

Activation problem where the software regularly asks for activation for no good reason. As activations are apparently limited, the software will stop working. Nuance won't tell me how many activations I have left.

Summary

This software is OK except for one critical flaw: it regularly requests a new activation via internet connection, on start up even if there has been no change made to my computer software / hardware. I initially thought that this was triggered by attaching and removing external drives (which would be bad anyway as I need to back up and transfer large video and photo files) but it has become apparent that the trigger for activation is something else.

I have repeatedly asked Nuance how to solve this problem and have followed their suggestions with no success. They will not tell me how long I can keep activating this software before it stops working. This problem makes this software useless and I am returning it for a refund. I have some really expensive software with DRM that actually works and does not require regular activation. Why can't Nuance do something similar?

Bottom-line: Do not buy this software unless you know you can activate it successfully.

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