PDF Annotator User Reviews
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"My personal winner of "Best PDF Editing Tool""
Version: PDF Annotator 3.0.0.332
Pros
Excellent and market leading features, excellent value for money, excellent support and service by the vendor
Cons
Having used PDF Annotator extensively since 2007 - whatever issues I had with this application - I have written to their support about, and they have addressed them faster than I ever expected. I LOVE this application!
Summary
I have been using PDF Annotator for more than 4 years now - since early 2007, and have tried other PDF editing products like NitroPDF and others. I am a Compliance and Information Security professional, and I use PDF documents extensively.
Three things I can say, which I stand behind 100%:
1. PDF Annotator has been one of the tools I use the most in both my work and personal life, as it allows me to write things, fill out various fields and even add my hand written signature in PDF documents sent to me (I have a pen based tablet which allows me to sign my name right in the PDF file, and I also use a saved JPEG of my signature and paste it where my signature is required if I don't want to use the pen). Having the ability to use PDF documents like I use MS-Word documents has been an extremely useful capability, and well-worth the price of the PDF Annotator application
2. Of all the products I have compared PDF Annotator to, installing trial version of commercial alternatives, and the products that are either free or "free" (if anyone installed enough such applications you will understand what I mean) - PDF Annotator has always proven to be the better choice - both in features as well as ease of use
3. And last - but definitely not least, when you are buying a product from a rather small provider / vendor (sorry Mr. Grahl, but I am comparing you to companies like Microsoft, Adobe, Etc...) - you want to know, and need to know what you should expect to get from that provider, how they will handle customer service and support, how reliable and trustworthy they are (you are giving them your hard-earned money, after all...), and how committed they are to the product they sold you. Again - having used PDF Annotator for more than 4 years, I have had situations when I needed support - for technical issues, or license questions (like losing my original license code) and others. I have the emails to prove this: Whenever I contacted Grahl Software for ANY issue - I always got answers within a day or less than that, always productive and effective answers (like re-sending my license code to me, or re-sending me an updated version download link), and always in the spirit of "we WILL solve your problem, or answer your question, we will NOT leave you hanging or frustrated". Being a professional in IT for about 17 years now - that is not something I can say about ANY OTHER VENDOR I have worked with before, in most cases. Even when I sent Grahl Software a "complaint" about some usability issue I did not like with the version I first used back in 2007 - something to do with the way their menus look and work, the next version that they released (which they do a fantastic job letting you know about, through their email notification service - probably the least irritating and intrusive one I have ever subscribed to...) just a few short weeks or so later - fixed that issue and completely resolved the problem I complained about. What other software company can you say that about?...
Bottom line: I will put my personal email address (not my primary one, true - but still one that I can be reached through), to prove to anyone that wants that I am not just writing this review without being accountable for it, and to allow anyone with questions for a regular "real" user of this application (someone who just went online and bought this application like anyone else) to ask me whatever you want directly. All the best.
Oren
turipz@walla.com -
"It has all the features that I wanted."
Version: PDF Annotator 3.0.0.332
Pros
Very useful one.
Cons
I did not find any.
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"Does what it ought--well, &isn't too expensive."
Version: PDF Annotator 3.0.0.324
Pros
Works well. Haven't experienced any crashes yet. The ability to markup PDFs is perfect for tablet PCs.
Cons
Doesn't have a text highlight feature.
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