One True Media
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Full user review
"TERRIBLE Technology & Service - DOES NOT work with Tivo"
I spent over $1000 on Tivos and the service to go with, plus a subscription to OTM so I could easily share my home movies with my family across the country. Despite what their web site says, if you have bought a HDD camcorder in the last year, they DO NOT have a codex to support the MPEG format that all HDD's record in. I have a Hitachi HDD camcorder and tried to upload the files. It saved to the service just fine, but when I went to play it and when my family got it via Tivo, ANY motion in the video (e.g. people moving or camera panning) causes a horrible "strobe effect". The moving objects literally flash. So...I bought ANOTHER camera that records in Quick Time (.mov). And, yet again, despite what their web site says, .mov DOES NOT work with their service. Every attempt to upload is met with an error message from their site saying that the file is in an "incompatible format". As with any problem, I have emailed their support address multiple times and have been waiting since NOVEMBER for resolution. Each time I get a reply that they will "be in touch soon". WHAT A JOKE!!! Save your money!