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Nymgo 2.9.2b38 User Reviews

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out of 33 user reviews

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Results 1-10 of 17

  • 1.0 stars

    "AVOID..PREACH..TELL THEM ITS USELESS"

    July 27, 2013  |   By dinkidonk

    Version: Nymgo 2.9.2b38

    Pros

    I wish I could give Omar Onsi one out of 100 but this company is useless. FROM NO CONNECTION FEE TO CONNECTION FEE... FROM a customer service who would refund on calls which are lesser then 10 sec.. to a customer service which is all bothered about closing your complaint before even you read it.. Its all wrong!

    Cons

    Customer service is disgusting.I have had over 20 call drops. I have requested begged send repeated emails but the CS at nymgo doesnt bother to respond. They will open a ticket and then close it within 24 hrs. So take it ..if you live in one side of the planet and nymgo in other (depends on when they reply).. you will be trapped in a viscous cycle.

    Summary

    Avoid Nymgo if you can. This review is as latest as 27th july 2013. I have been with nymgo for over 4 years and now im finally moving out. They would listen to you in the past but I guess with the kind of competition out there they ride their pride on their sleeves and tend to ignore. There are others like Actionvoip.. which touch wood I use as a backup for nymgo and it has never given an issue. You might want to try it. but AS FAR AS POSSIBLE... DONT LET YOUR MONEY GO IN DRAIN BY BUYING NYMGO CREDITS.

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  • 1.0 stars

    "Very Bad Service."

    June 15, 2011  |   By shamskabra1

    Version: Nymgo 2.9.2b38

    Pros

    If you want to be frustrated with the payment system, and left with no answer to your 1100 and above mails which you write for help, then go for it.

    Cons

    If you want to be frustrated with the payment system, and left with no answer to your 1100 and above mails which you write for help, then go for it.

    Summary

    If you want to be frustrated with the payment system, and left with no answer to your 1100 and above mails which you write for help, then go for it.

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  • 1.0 stars

    "Very bad payment gateway and Cheating company"

    March 8, 2011  |   By himadhukar

    Version: Nymgo 2.9.2b38

    Pros

    No such pros, pros are same as all other companies. Nothing spl.

    Cons

    Very Very bad payment processing

    Summary

    Nymgo is one of the most cheating company in Voice over IP industry. It is very bad processing for credits buying. I have tried to buy credit for 50$ on 19th February through MoneyBookers account. The payment was declined but it amount from moneybooker acount has been deducted. I have sent mails to customer support 4 times with all transaction details. Still I didn't get any reply from Nymgo support also from Moneybooker.
    I recommend not to use this Nymgo service

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  • 1.0 stars

    "Pls don't fall for cheap rates look quality"

    February 20, 2011  |   By msagar03

    Version: Nymgo 2.9.2b38

    Pros

    Nothing to say

    Cons

    Everything. Riduculous software and rediculous customer service.

    Summary

    1. Couldn't establish call properly.
    2. If for god sake connected it disconnects within few seconds. But your one minute charge will get diducted from your account.
    3. Quality of call is rediculous. There is lot of noise, echo and everything which you don't want to hear.
    Please go for quality sevice not for these heap rates this software itself is a cheap one so avoid furstration.

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  • 5.0 stars

    "Great Nymgo Services"

    August 17, 2010  |   By sanjid4545

    Version: Nymgo 2.9.2b38

    Pros

    Nymgo services are very good ,they follow up on complains promptly which is hard to find when dealing with others, payments issues has improved after it was a bit complicated but they took lot of actions in this regard now purchase is easier

    Cons

    Guys are doing a good job and cheers for them...

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  • 5.0 stars

    "Great Voip Software"

    August 11, 2010  |   By ravy123

    Version: Nymgo 2.9.2b38

    Pros

    Great voice quality
    Very cheap prices especially to India

    Cons

    I really have not faced any problem while using Nymgo. I have been using it for the past 7 month calling mainly my family in India.

    Summary

    Thank you Nymgo, you helped me stay in contact with my family back in India at a low cost. Thanks keep the good work

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  • 1.0 stars

    "Bad Service"

    July 14, 2010  |   By nymgo_sucks

    Version: Nymgo 2.9.2b38

    Pros

    NONE ALL BAD

    Cons

    Advertised Lebanon for 0.05 but after registering and recharging with over $250 they raise the rate to 0.149 cents which is 150% increase without a notice.

    Summary

    very bad service

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  • 1.0 stars

    "Avoid this Company Find a Competitor"

    May 11, 2010  |   By mcrasen

    Version: Nymgo 2.9.2b38

    Pros

    Here's the pro - There are none.

    Cons

    Choose your scenario:
    1. Make a payment -then it's declined, or held
    2. Declined payment, no follow up 24 hours later, but there is a few days after like 3.
    4. They want you to send passport and all sorts of information LOL

    Summary

    The bottom line is this company is choose another option.

    I can count on 1 hand the reviews I have written since joining the net in the early BBS days. The bottom line, this company should be avoided. I hate to say it, but to the everyday non tech savy user use SKYPE, they have been sued so many times it hurts too much unless they get it right, been around longer, they are more stable. Yes you pay more, but if actually are provided a service rather than a HEADACHE.

    Here's a NYMGO message that follows.

    Note: Who in their right mind is going to send this documentation to a company that can't even get their gateway issues straight or respond in a timely manner. What are they operating out of a back alley somewhere? Or do they have fancy offices using VC money while they all go eat lunch and party. Is the NYMGO support team actually in RUSSIA?

    Dear Customer,


    We are very sorry for the inconvenience.


    The system has automatically declined your transactions due to a high level security system, in order to solve this problem please provide us with the following documents:

    A scanned copy of your ID/passport.

    A scanned copy of the credit card you are using.(you may hide the card numbers)

    A scanned copy of your card statement showing at least one nymgo transaction.


    Kindly note that it is a routine procedure only for verification and your document will be treated as highly classified and we guarantee full privacy (also you may hide the credit card number for your convenience)

    And after that you will be added on our safe list where you can purchase credit normally without facing and difficulties.

    Ps : Your money is under reservation and it will be back in your bank account within 14 to 30 days and it may takes 40 days in some banks.

    Looking forward for your reply.

    Nymgo Support Team

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  • 2.0 stars

    "Funding Your Account is often Difficult"

    May 8, 2010  |   By mixilphlix

    Version: Nymgo 2.9.2b38

    Pros

    The rates are cheap. Quality is decent.

    Cons

    Purchase process is sketchy. I have used a few different credit cards declined repeatedly through either G. checkout, or using my cards straight. Typically after several tries and several "pending charges" that never go through, I will get funded.

    Summary

    If you want to be frustrated over slow customer service response, and inexplicable problems with bank cards being denied over and over with no solutions being suggested (and then finally going through, but with several pending transactions on your account for a few days for those that didn't go through) then use it. The purchase process is one of the worst I have experienced and I have been using "consumer" net since it's early days. Anybody want to suggest alternatives for cheap international calls using a soft/phone or SIP.

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  • 1.0 stars

    "nyamgo are furad company.they are cheat the client."

    May 8, 2010  |   By krittika-2010

    Version: Nymgo 2.9.2b38

    Pros

    product is good .but cheat the visa card hold money.

    Cons

    no.need your product.i need my cancelled order money back or relesed my visa dabit card hol money.

    Summary

    nothing good but just good your product.

    Reply to this review Read reply (1)

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Results 1-10 of 17

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