- Average user rating: stars out of 25 votes Back to product review
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User reviews
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2 stars
Version: Numara Track-It 9.0
"Annoyingly slow but does the job."
Pros: Automatically creates tasks via email (help@your.org) which can be assigned via rules to different users.
Cons: Horribly slow. It can take minutes to open a work order, launch or just log in.
Not worth the wait.Summary: It's an exercise in patience and not worth the wait. It takes so long to launch, log in, and add a new item that its a wast of time. Every time I start a new task, I have to wait for the software to catch up. read more
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0 out of 1 people found this review helpful
5 stars
Version: Numara Track-It 9.0
Pros: its cool and good
Cons: its ugly and its compleqaete
Summary: what is it good for read more
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5 stars
Version: Numara Track-It 9.0
"Really like it - easy to install and loads of features"
Pros: Includes help desk, inventory, licence management and change management - all well integrated. Matrix view very useful.
Cons: Too many features if you only have 1 IT support guy.
Summary: Recommended. read more
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0 out of 2 people found this review helpful
5 stars
Version: Numara Track-It 9.0
Pros: alot of great downloads
Cons: i dont like how slow it gos
Summary: i love this site
i love it its great read more
Updated on Apr 5, 2009 -
4 out of 5 people found this review helpful
2 stars
Version: Numara Track-It 9.0
Pros: Software will certainly run any help desk, popular
Cons: Price is too high, large download, learning curve a little too high when wanting to crack something out of the box and use
Summary: Unless you are fortune 500, the fit may be too big if you are looking for something more 'nimble' read more
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