NovaBackup Professional 11.1 User Reviews

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Results 1-10 of 16

  • 2.0 stars

    "Good for backups to disk, not good for backups to tape"

    October 23, 2010  |   By Re-Tired_Guy

    Version: NovaBackup Professional 11.1

    Pros

    Works reliably for backing up to disk once you fight you way through the minimal documentation.

    Cons

    Tape subsystem is VERY poor. OK from a clean install, but programs start doing their normal updates (Windows, Flash, Office, etc), the tape subsystem breaks. Then its uninstall, cleanse registry of all entries, reinstall. Then updates break it again.

    Summary

    An "OK" (although expensive) backup program as long as you want to backup to disk, although at $50/machine (not per user, but per machine) I thought they'd provide some phone support. But, they charge for that too, even though the problem is with their software. Would not have spent $100 on their software and invested all those hours in trying to get it to work had I known this in the beginning.

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  • 1.0 stars

    "Does not work, no tech support"

    October 18, 2010  |   By DXMC

    Version: NovaBackup Professional 11.1

    Pros

    Good interface

    Cons

    Cannot create a system image as advertised.

    Summary

    I bought this product because it was advertised as having the ability to do system images, but I quickly found out that these features do not work on a 64 bit OS.When I contacted support I was told that this would be fixed in an update due out in October.But it is now past the middle of October and it appears that no update is going to be forthcoming. This was just another total ripoff by yet another completely dishonest company which advertises that their products are compatible with Win 7 when this is simply not true.Novastor also will not provide a refund for their products and if you want tech support you have to pay a considerable amount of money for it. I am so tired and fed up with being ripped off like this.Don't believe the good reviews, this product is useless and Novastor is purely out to get your money.

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  • 1.0 stars

    "The most useless product I ever purchased!!!"

    August 4, 2010  |   By mystuff2

    Version: NovaBackup Professional 11.1

    Pros

    It comes in a pretty box.

    Cons

    Crashed before it started!
    Tried on 2 comp. w/XP
    I called "tech support" Their response - "if it don't work send it back to where you purchased it and ask for a refund. (Yeah, like you are going to get a refund from anyone for opened software!)

    Summary

    WHAT A JOKE!!!
    TOTALLY USELESS!!!
    Only buy this software if you have time and money to waste!!!

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  • 4.0 stars

    "A good all-around solution"

    July 25, 2010  |   By cliffordf2

    Version: NovaBackup Professional 11.1

    Pros

    Very flexible once you get to understand it

    Cons

    Could be more intuative. Which it backed up network drives

    Summary

    A good solution for the price. Please add network drive support.

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  • 3.0 stars

    "Poor Interface - NEW JOB totally disfunctional."

    July 17, 2010  |   By ladydogmurray

    Version: NovaBackup Professional 11.1

    Pros

    Good control of folders and files to be backed up. Good Scheduler for automatic backups.

    Cons

    File "New Job" totally unusable by design - could be used as a tutorial on HOW to create a new job. Coaching on how to design folders as targets for backed up data would be very helpful before attempting to create jobs.

    Summary

    My goal was to create Daily Weekly and Monthly backups which run automatically. For a restore to be easily usable, it is important to create destination folders distinctly separate BEFORE attempting to create job. Organization is important when attempting a restore operation. Dates of backups are less useful.

    My attempt at creating NEW JOBS was unsuccessful until I purchased a maintenance agreement and received an Email on How To create a job. The help files were not helpful. The interface is MODAL, meaning that functions VARY, depending on SIMPLE or ADVANCED model. This lack of consistency can be frustrating.

    Our Network Accessible Storage coaches to avoid MAPPING their drive to a drive letter. NovaStor will not work unless a drive letter is assigned. This has not been resolved yet. Netgear NasDuo and NovaStor are not yet working together.

    NovaStor is my best hope so far.

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  • 2.0 stars

    "Incremental backups do not work."

    July 16, 2010  |   By cliff_thomas

    Version: NovaBackup Professional 11.1

    Pros

    Fairly easy to use.

    Cons

    I'm using version 11.1 build 14. I have not been able to get an incremental backup.

    Summary

    I am using Windows 7 with an external esta and and external USB HD. I can do a full backup, but then later when I try an incremental backup, the software quits part way thru the backup and stops. I have been in contact with tech support via email several times and every suggested fix fails. I was finally conatacted by a different, poaaibly higher up tech guy and was told that this was a known problem with version 11.1 build 14 of Novabackup Pro and would be corrected in a new build in June. His sullotion - do a full backup each time with "overwrite turned on". Great, that ties up my commputer each time for at least 3 hours while it does a full backup. Thats the whole purpose of an incremental backup, to save time and storage space. I have sent several followup emails to the tech support person asking the status of the new build, they have so far not answered my email. In my view, tech support for this product is very poor. As far as paying for support, I don't think you should have to pay for support for a software problem. The software should work as advertised.

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  • 1.0 stars

    "Worked 1 time then wouldn't load. No tech support."

    July 14, 2010  |   By WinginSue

    Version: NovaBackup Professional 11.1

    Pros

    After installation it worked beautifully and quickly. Loved it.

    Cons

    After rebooting got an "Unable to allocate backup engine" error. Went to Novastor site and found a solution. It didn't work.

    Summary

    The product works great if it works. Submitted a case to them via email. No response. Called and was told that I can't have tech support unless I pay. I bought tha annual subscription which doesn't include the tech support. Guess they don't want me to use it. They don't seem to be interested in keeping customers since I told the guy on the phone that I would have to refund since I couldn't get it to work. Oh well was his response. My older version worked fine but was slow. Guess I'll look for another product.

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  • 4.0 stars

    "solid; straightforward; easy to configure"

    May 10, 2010  |   By rckroll

    Version: NovaBackup Professional 11.1

    Pros

    The menu is intuitive and the program feedback during backup is excellent.

    Cons

    A little confusing about the difference between a disaster recovery backup and a full [standard backup]. It should be more explicit when each is more appropriate.

    Summary

    Much more intuitive than Windows 7 backup and way more flexible. Lots of options to do things that fit your computing style best. The product has been refined and updated to the point that you just can't go wrong with it. Flawless in Windows 7; try it, you won't be disappointed.

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  • 5.0 stars

    "Great Product. Very clean design."

    April 26, 2010  |   By bpicchi

    Version: NovaBackup Professional 11.1

    Pros

    I was able to download this product and schedule all of my backups within minutes. Very easy to manage from a single view.

    Cons

    No issues so far.

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  • 5.0 stars

    "Perfect Backup. Easy to use"

    April 25, 2010  |   By HarryHirsch1971

    Version: NovaBackup Professional 11.1

    Pros

    Easy to use and to setup; local and online backup plus Image DR, Open File management, backup status in task bar or by email notification.

    Cons

    I didn't try it earlier

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Results 1-10 of 16

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