Norton Security User Reviews

CNET Editors' Rating 4.0 stars

Excellent

Average User Rating stars

out of 691 user reviews

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  • 1.0 stars

    "Taking Money for Nothing!"

    December 10, 2014  |   By majman1

    Version: Norton Security 22.0.0.110

    Pros

    None noted.

    Cons

    Slowed Machine.
    Website not user friendly.
    Misleading product options.

    Summary

    Absolutely horrible product. Slowed machine, scans were either comprehensive and dreadfully slow or quick and horribly ineffective. Product was uninstalled and McAfee was reinstalled. Norton then continued to bill me for products that I wasn't using, even billing me for two separate accounts; I didn't even know that I had more than one. The website was never user-friendly in my opinion. When I called for a refund earlier this morning, I was denied refund on $106.00 that had unknowingly posted to my account 61 days from today. Norton has a, "60-day money back guarantee." The guarantee is fine, if I was using the product. I haven't used the product in over a year. Knowingly, I am to blame for not noticing the FIRST charge until the SECOND charge posted to my account. However, Norton is expecting me, and other consumers I am certain, to pay for a product THAT I DID NOT USE. Legal robbery! I WILL NEVER ATTEMPT TO USE NORTON PRODUCTS AGAIN! I hope that other consumers take note of this experience and don't as well!

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  • 1.0 stars

    "Beware of Misleading info or Bait and Switch."

    November 16, 2014  |   By blmazza

    Version: Norton Security 22.0.0.110

    Pros

    Norton has been good product in past, it used to be the only one i would recommend!

    Cons

    Symantec has not advertised or informed the customer about the differences between Norton Security and Norton Security with Backup. MAJOR difference is either 5 or 10 licences until you are at the check out. So as a warning, beware!

    Summary

    Know what you are buying, and make sure this company Symantec does not take advantage of you!

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  • 5.0 stars

    "fast & good"

    October 1, 2014  |   By howgar2

    Version: Norton Security 22.0.0.110

    Pros

    fast & does a good job using minimum resourses

    Cons

    i have none

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Results 1-3 of 3

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