Norton Online Backup User Reviews
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"Storage capacity is wrong"
Version: Norton Online Backup 2.0
Pros
none that can't be gotten elsewhere, for far less money and hassle.
Cons
Storage capacity does not reverse. Purging files does not work.
Summary
I used this service for 5 months. This software is all about getting people to keep buying storage capacity. I eliminated two computers and the storage capacity did not change. Purging individual files did not work either. Furthermore, this is not an isolated problem. Read the Norton forums.
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"Maximum Size per Backup"
Version: Norton Online Backup 2.0
Pros
None, doesn't work.
Cons
Won't complete initial backup
Exorbitant cost for additional storageSummary
The initial backup failed repeatedly with code A2222. After many support requests on chat/phone, the "case manager" stated that Norton Online Backup supports a maximum of approximately 1.5 - 3.0GB per backup -- beyond the maximum results in a hard failure.
Also, beware of exorbitant costs for additional storage ($69.99 for 25GB of additional storage beyond the initial 25GB).
One of the tech support staff mentioned a server upgrade that is in process.
For now, this won't meet my needs.
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