Norton Confidential User Reviews
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"TERRIBLE product, WORSE Tech Support"
Version: Norton Confidential
Pros
I don't know who would rate this product anything but worthless, but I installed it Thursday night and it crashed my computer. Then I uninstalled it and had to use Norton Removal Tool which uninstalled FIVE Norton products before I could reinstalle it. Then it came up with an installation error and I had to call "premium" tech support and they reinstalled it last night (day 4) and it STILL didn't work. I've called them 4 times today and been disconnected three times, and I've used the internet tech support and been left waiting three times for a total of 4 hours 23 minutes for someone to come online to help. In fact, I'm still waiting (on the phone) as I type this for a tech support person to come back and help again. because the program just sits on my computer and does nothing. It is loaded correctly and set up correctly, but doesn't collect any passwords. Any person who buys worthless software (and I am shocked to have to write this because I have used Norton products for over 20 years now), should remember the old saying...
Cons
It doesn't work, and the tech support is worthless. I have 7 case numbers since last Thursday in an attempt to get it to work. I have spent over 4 hours online in Tech Support with 5 case numbers, 5 Phone calls: One to Premium Tech Support to re-install the software last night, and Four today in order to get it to collect passwords...and I am on call No. 4 as I type this waiting for them to come back to the phone again. They have tried to operate my computer by remote to make it work, only to be disconnect again and again. The Tech Support is worse than the program (and they dare to call it "award winning").
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"Great Protection"
Version: Norton Confidential
Pros
Norton confidential gives excellent protection against phising and pharming websites.It blocked many fraud websites and it makes ti safe to bank online.It offers password vault and encryption.It did much better job than Ie phising protection.
Cons
Too expensive.
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"good,"
Version: Norton Confidential
Pros
its really good at detecting dodgy sites,it tells you if its safe to proceed,you can save passwords if you like,a nice interface works along side norton protection centre,all in all if you want an extra layer of security that works well with windows xp anyway,then i recommend this product,auto updates alongside norton anti-virus,,also loads of little customising options within the menu,easily downloads on to your system no probs,a good addition to work with norton internet security,
Cons
takes a few seconds to monitor the site you are on but after it gives a good detailed report if safe or not.im happy with it.
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