Norton AntiVirus 2012 19.5 User Reviews

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CNET Editors' Rating 5.0 stars

Spectacular

Average User Rating stars

out of 688 user reviews

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Results 21-30 of 42

  • 1.0 stars

    "Norton Antivirus 2012 cannot protect my PC from malware"

    December 13, 2011  |   By johnlee888

    Version: Norton AntiVirus 2012 19.5

    Pros

    There is nothing good if an antivirus software cannot protect your PC from malware and let the virus paralyze it.

    Cons

    I have installed Norton Virus 2012 on my PC and recently a malware virus paralyzes Norton and send to all my contacts to the site alice-in-wonderland.ugu.pl/wenarto3.html. I have sent an email to Symantec asking for help and I haven't heard from them 4 days ago. The service is that bad and I recommand to erverybody not to buy Norton Antivirus 20122.

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    Was this review helpful? (6) (2)

  • 1.0 stars

    "The worst Antivirus ever"

    December 11, 2011  |   By acerhater96

    Version: Norton AntiVirus 2012 19.5

    Pros

    I would not recommend this even to my worst enemy

    Cons

    Slows down computer, horrible at virus finding, very annoying, not free, Norton outsources jobs and bribes companies to give good reviews.

    Summary

    Anyone who knows anything about computers will tell you Norton is terrible. I would rather have to re-install my operating system every month than use Norton. Use Avast free, it will make your life better!

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    Was this review helpful? (6) (1)

  • 5.0 stars

    "it great northon u on point"

    December 10, 2011  |   By sylentz

    Version: Norton AntiVirus 2012 19.5

    Pros

    tried northon a few year bac didnt do what it doe now great product strike one for northon

    Cons

    none it work just fantastic

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    Was this review helpful? (1) (6)

  • 1.0 stars

    "Norton Steals from its customers"

    December 7, 2011  |   By KRWagner

    Version: Norton AntiVirus 2012 19.5

    Pros

    I can see no pros to this company.

    Cons

    In 2007 I downloaded and went on auto pay with credit card. When Norton 360 failed to save my computer from a virus in October 2010 I cancelled their services the computer pros at Office Depot recommended McAfee. I just noticed that on my credit card statement they had continued to charge my account. I spoke with billing and she brought to my attention that yes,I was charged for 2011 and also charged twice in 2009, 2010 and 2011.I was told by Harish R. case manager that they would only refund the money that they had taken in the last 60 days even though he agreed that they double charged me for the last 3 years. He said it was the customer's responsibility to let the tech know that I needed to also cancel the autopay. I was then told that no one above his status would speak to me on the phone and that I could have free norton services for the additional money they took but not a refund. Why would I want another norton service when they failed to protect my computer in the first place?

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  • 2.0 stars

    "Not worth the trouble"

    November 25, 2011  |   By nextdegree

    Version: Norton AntiVirus 2012 19.5

    Pros

    Once installed and running it is (on a low level) effective.

    Cons

    Installation was faulty on a couple machines. I had several problematic events in the attempt to simply install Norton. I ended up having to install the free version and using the upgrade option because the download manager did not function properly. Note: this was only on a couple of the 10 identical machines/images I placed Norton on, it worked fine on the others.

    My boss had forgotten his password, and the link Norton provides online for the password reset did not work. So I had the pleasure of contacting customer support.

    The representative could not understand me at all. I do not have an accent and speak plain English, but I had to spell my name per the letter 6 times before she could get to the next step.

    I then was able to ask for a password reset, and she went into a long ordeal on how I needed to change my computer settings to setup the antivirus. I gave up at the point and hung up, it will faster and easier on my own.

    Summary

    The product is simple and cheap, and is a some what effective antivirus tool. With that said, it can be a hassle to get it installed, and don't expect too much out of customer support.

    I do not recommend this product since there are better alternatives, and well worth the extra money. We had been using Avast prior to Norton, but switched to save some money. I hope to move back to Avast once our keys expire with Norton.

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  • 1.0 stars

    "still the crap-est"

    November 8, 2011  |   By Vriki-Yiaco-Coe

    Version: Norton AntiVirus 2012 19.5

    Pros

    NO PROS 0-0 = 0

    Cons

    THE WHOLE PROGRAM

    Summary

    Why pay $39.99 - for a program when you are - creating - the viruses yourself.

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    Was this review helpful? (5) (2)

  • 1.0 stars

    "Why would anyone get this program?"

    October 21, 2011  |   By almoria

    Version: Norton AntiVirus 2012 19.5

    Pros

    Blocks of malware thoroughly.

    Cons

    Sonar has many bugs and gets many false positives.
    Scanning not fast.
    Requires many updates.
    Leaves a great amount of traces for removing.
    Insight has many bugs.
    Can't block spyware.

    Summary

    No one should get this

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  • 3.0 stars

    "Better than I thought.."

    October 17, 2011  |   By vcnacona

    Version: Norton AntiVirus 2012 19.5

    Pros

    Peace of mind that only Norton can give me.

    Cons

    I did not like the tool for Facebook, I do not use that social networking.

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    Was this review helpful? (0) (6)

  • 5.0 stars

    "Fast antivirus programs"

    October 11, 2011  |   By ductuan271

    Version: Norton AntiVirus 2012 19.5

    Pros

    Better at all

    Cons

    Somtimes it is laggy and slowdown may CPU

    Summary

    An antivurus program needed by people

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    Was this review helpful? (0) (8)

  • 1.0 stars

    "Norton 360 Fails badly"

    October 11, 2011  |   By jyu613

    Version: Norton AntiVirus 2012 19.5

    Pros

    Nothing is good about this program

    Cons

    I installed and i restarted my computer it made my computer like horrible slow and i couldn't do anything and i had to reinstall it and after removing norton my computer ran much faster.

    Summary

    I would never recommand this product to anyone at all. I've used all the av products out there and norton is the worst and it slowly your computer down where you are force to install your computer. the best program is ESET V5 FTW it's the best.

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    Was this review helpful? (7) (1)

Results 21-30 of 42

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