NetShade for Mac User Reviews

CNET Editors' Rating 3.0 stars

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  • 3.0 stars

    "Easy once connected. Frustrating connection issues."

    September 5, 2014  |   By avaliej

    Version: NetShade 6.0.2

    Pros

    - Simple interface and easy to use
    - Lightweight and compact
    - Aesthetically decent

    Cons

    - "Connection Failure" issues which has not been fixed since version 4. Version 3 was completely free of this issue. "Sync with server" to fix doesn't always work. Only multiple attempts at "Batch Test" for "Netshade Proxies" will work. Frustrating.
    - Paid proxy servers restricted to only European and US-Canada countries. No Eastern countries available.
    - Update prompts lack options and instructions. Developers should have added in the prompt like this: "New version is paid upgrade. To upgrade, please proceed to make payment. To continue using your current version, quit and uninstall this update and redownload your version from our website." There was completely no mention of keeping the current version by declining update, and there was no mention of redownload in the upgrade prompt unless they visit Rayner's website. Users were only given the options to quit completely, closing the application, or to make payment. This is in very poor form.

    Summary

    Developers should ensure users have a seamless experience in transitioning to the new version by giving more options (upgrading or continuing the current version). There should be more details of upgrade within the upgrade prompt without users having to visit the website to read the news. Because let's face it, users don't typically visit the developers' website unless they want to complain about something or want their money back. Ease of use and clarity are very important to most basic users who have little to no knowledge about comptech.

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