- Quick specs
- Price: Free to try (30-day trial); $600.00 to buy
- Operating system: Windows 95/98/Me/2000/XP/NT
- Date added: September 25, 2003
- Total Downloads: 5,359
- Downloads last week: 1
- See full specifications
A newer version of NetHelpDesk is available.
(Download doesn't provide access to previous versions of this program.)
- Average user rating: stars out of 1 votes
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Publisher's description
From Cnet Information Systems :NetHelpDesk is a help desk system for people that have IT Networks. It tracks requests and faults, has intelligent network diagrams and monitors service status. It is designed for IT departments and network support staff.
Help Desk System keeps details of users, their requests, and problems. NetHelpDesk tracks changes and installation requests. Log actions taken to deal with requests. Escalate overdue calls. Be informed of significant events and service outages. Log calls via e-mail, Web browser or phone/fax. View statistics and SLA compliance details.
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