Features
-
License:
Free to try; $699.00 to buy (Buy it now)
-
Editor's Rating:
Not rated
- Average User Rating:
-
Downloads:
5,371
- Operating Systems:
Windows Vista, Windows 95, Windows Me, Windows XP, Windows 2000, Windows NT, Windows 98
- Additional Requirements:
Windows 95/98/Me/NT/2000/XP/2003 Server/Vista
- Limitations:
30-day trial
- Date Added:
April 08, 2008
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Previous Versions:
Publisher's description of NetHelpDesk
From Cnet Information Systems:NetHelpDesk is a help desk software system for people that have IT Networks. It tracks requests and faults, has intelligent network diagrams and monitors service status. It is designed for IT departments, network support staff, and IT support companies. HelpDesk System keeps details of users, their requests, and problems. NetHelpDesk tracks changes and installation requests. Log actions taken to deal with requests. Escalate overdue calls. Be informed of significant events and service outages. Log calls via e-mail, Web browser or phone/fax. View statistics and SLA compliance details.
Version 4.53f may include unspecified updates, enhancements, or bug fixes.
- See more CNET content tagged:
- compliance,
- help desk,
- information system,
- information technology,
- request
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