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NetHelpDesk 4.53f

Quick specs
Price: Free to try (30-day trial); $699.00 to buy (Buy it now)
Operating system: Windows Vista, Windows 95, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 98
Date added: April 08, 2008
Total Downloads: 5,380
Downloads last week: 1
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Tested spyware free

Average user rating: 5.0 stars out of 1 votes
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Publisher's description

From Cnet Information Systems :

NetHelpDesk is a help desk software system for people that have IT Networks. It tracks requests and faults, has intelligent network diagrams and monitors service status. It is designed for IT departments, network support staff, and IT support companies. HelpDesk System keeps details of users, their requests, and problems. NetHelpDesk tracks changes and installation requests. Log actions taken to deal with requests. Escalate overdue calls. Be informed of significant events and service outages. Log calls via e-mail, Web browser or phone/fax. View statistics and SLA compliance details.

Version 4.53f may include unspecified updates, enhancements, or bug fixes.

What's new in this version:

Version 4.53 adds incoming TAPI fetaure: synchronize main screen with incoming caller ID, adds integration with Sage/Quickbooks, and improves workflow module.

Easy Entry

Rich media and interactivity with Adobe Acrobat Connect Pro.

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