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Nero Multimedia Suite 11

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CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 1,966 user reviews

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Full user review

  • 1.0 stars

    "Keeps crashing. Useless software."

    February 24, 2012  |   By dallalmusic

    Pros

    Looks great. Great features - IF it would work. LOVED Nero 6. HATE Platinum 11.

    Cons

    Confusing user interface. Crashes every time I try to burn a DVD. Customer service is non-existent. Kwik Media crashes all the time. Want you to spend $2 an hour for their buggy Nero Platinum sorry excuse for software. Tried to get online help via email - they wouldn't respond except with 1 "solution" that I did carefully several times - it didn't work.

    Summary

    I thought Roxio was the worst a few years ago because it wouldn't do what it said either. Turns out they put out a bug fix but didn't tell everyone. Found out from a friend. Now this one MUST be the worst. 2 weeks of trying, reinstalling, trying to get technical support help. Forget it. I suggest find something else. ANYTHING ELSE!

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