Nero Kwik Media User Reviews

CNET Editors' Rating 4.0 stars

Excellent

Average User Rating stars

out of 30 user reviews

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Results 1-3 of 3

  • 4.0 stars

    "Good tech/customer support. Does not play Blu-Ray discs"

    March 4, 2013  |   By seebodyooks

    Version: Nero Kwik Media 12.0.02100

    Pros

    This looks like great software, for what it is, but was not actually what I needed. I mistakenly thought the paid version of this program plays Blu-Ray discs. It does come with a "Blu-Ray player app", but the app is for playing Blu-Ray "files"; the app will not play a Blu-Ray disc. The Kwik-Media program itself appears somewhat similar to Google Picasa. It organizes media files, sorts photos with facial recognition software (e.g. automatically categorizing all photos of Aunt Bertha together), creates slideshows, etc. It seems feature-rich and easy-to-use.

    Cons

    Unfortunately, this software did not do the one thing I bought it for (playing Blu-Ray discs). However, the tech & customer support was fantastic. I did get a refund, and I was very happy with Nero's support process. Nero Kwik Media has a lengthy install process and installs 10+ different Microsoft technologies during the install.

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  • 1.0 stars

    "Scam-will not refund for software that doesn't work."

    February 20, 2013  |   By Jonesy3939

    Version: Nero Kwik Media 12.0.02100

    Pros

    None, I used to be a fan of NERO years ago, but they have slipped big time.

    Cons

    Purchased software did not install or work after the code was sent.
    NERO did not and will not refund your money, and will blame your computer for the problem, not their software.
    Customer service is useless, they will tell you to "look at a forum" for assistance instead of technical support.

    Summary

    I ordered the Quick Burn software from Nero after this free download, and the download did not work. However NERO did not and WILL not refund my money, so beware of this. They claim to have a refund policy, but they will claim it's an issue with your computer and will not refund your money. I'd suggest looking at other software programs out there, and avoid Nero.

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  • 1.0 stars

    "Bait and switch bloat"

    January 30, 2013  |   By htodlcm

    Version: Nero Kwik Media 12.0.02100

    Pros

    May be good for people who spend their lives with software.

    Cons

    Minimal functionality. Free, but you have to buy most functions. Huge file (almost 500mb)

    Summary

    Sorry I wasted my time.

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Results 1-3 of 3

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