Nero 12

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CNET Editors' Rating 4.0 stars

Excellent

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out of 1,986 user reviews

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  • 1.0 stars

    "If its free its good...If not you throw away money"

    October 8, 2012  |   By PCTech01

    Pros

    I had purchased this software directly from there site. I have been using Nero since Nero 6. I have purchased Nero 7 and its has been the best ever since. But that was back in 2005. So i decided to wait till the newest version. Well I did and what is this an upgrade or a downgrade. Its not organized is very confusing. All the programs are every were. They don't have a fast burning option like Start Smart option any more and also Nero MediaHome is sold separate.. Also you have to download about 10 more software and install them individually to complete Nero. Nero's largest file is 800+ MB not including the rest of the 50 + MB applications. Nero 12 Its self is 300MB. Also Nero Starter requires to be online to start all of Nero individual applications in one place if not you have to start them from all the 9 different shortcuts. Its like a joke not worth $129.99 .Is worth more like $29.99 just take out the (1).

    Cons

    Have all of the 10 extra installers in one installer. This will make it a lot easier not to download and install too many application individually. Also include Nero MediaHome 4 with Nero 12 Platinum customers.

    Note: Nero 7 to Nero 8 included Nero MediaHome.

    Summary

    List of individually files need it to complete Nero 12.

    Nero Content Pack
    Nero CoverDesigner
    Nero SoundTrax
    Nero WaveEditor
    Nero BurnRights
    Nero DiscCopy Gadget (32 bit)
    Nero InfoTool
    Nero DiscSpeed
    Nero InCD Reader 5
    Nero SecurDisc Viewer

    Note: All of this also apply to Nero 11. Nero 7 up to Nero 10 included all this files.




    Voyager529 I understand that you are happy with your free application but real customers like me aren't happy with Nero 11 or 12. I think its time to do more homework. I am also a program tester and i know what people want. (More Easy and lots of options.) I know other burning softwares that are beating Nero and great prices to. I think i saw your other posting in other sites. See you there...

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3 replies to this review

  • Reply by Paul_Nero on October 17, 2012

    Hi mi6uk007,

    I posted a reply to your review as well. I work for Nero and am happy to help you get your installation issue resolved promptly. Please email me directly (contact info in my reply to your other post) so I can help you out.

    Best regards,
    Paul

  • Reply by mi6uk007 on October 16, 2012

    Nero 12 Platinum has it's fair share of issues. For starters, it has installation issues. This is not an isolated incident. I searched the web, and found several others who ran into similar issues.

    Note: The quality and level of tech support leaves a lot to be desired. If you want to speak live to tech support, there is a $1.29/minute charge!

  • Reply by Paul_Nero on October 9, 2012

    Hi PCTech01,

    I work for Nero and am sorry to hear you've not had a great experience with Nero 12 so far. I'd like to address your concerns.

    Nero StartSmart is now the Nero Welcome Application. You can launch any application, including Nero Express for fast disc burning, easily from here. Go to Start > All Programs > Nero > Nero 12 (folder) > Nero 12 (icon) to launch it.

    Media streaming to DLNA and UPnP devices is now done through Nero Kwik Media, which is why Nero MediaHome isn't included in the suite.

    We streamlined the suite and made it more focused on the applications our customers use most. Nero CoverDesigner, etc. are now free downloads from our web site for anyone who wants them.

    Voyager529 is a member of our opt-in customer MVP program. MVPs get early access to software and some of them interact with our engineering team. They're not paid for their involvement.

    If I can address any other concerns for you, email me at pbreton@nero.com.

    Best regards,
    Paul

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