Mozy Remote Backup 1.8.8.2 User Reviews
Results 1-5 of 5
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"3 weeks of wasted time with Mozy..."
Version: Mozy Remote Backup 1.8.8.2
Pros
Their tech support is quick and eager to tell you how their product has let you down each step of the way.
Cons
Where do I start...external drive features suck or are non existent.
If you do lose your C drive (as I did) getting the software to recognize your replacement drive is cumbersome and stupid. You have to pay AGAIN and then they refund you...Summary
continuing from above...
If you manage to get it to back up your data from an external drive, and you happen to reboot with that drive not connected, their genius software deletes all the data you backed up from that external drive on their system. A nice little F U from Mozy.
RUN AWAY...run fast, run far from Mozy -
"Great service at a great price"
Version: Mozy Remote Backup 1.8.8.2
Pros
Inexpensive
Doesn't use a lot of resources (after initial backup)
Dependable
Great Customer ServiceCons
None that I've found yet
Summary
Be leary of reviews where it seems that the user didn't know what s/he was doing. I've been using the $4.95/mo version for over 6 months and it's been great (and I've had to restore files, too).
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"good software but horrible tech support"
Version: Mozy Remote Backup 1.8.8.2
Pros
I don't have a problem with the service as long as it is working.
Cons
Their technical support is horrible! The only support you get is via email, and it's a very very very slow process. It has taken over 2 weeks to find out why my backup quit working. Most of that time has been just waiting for emails from their very slow techsupport, and I have not been able to do backups with Mozy that whole time.
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"Mozy is grate!"
Version: Mozy Remote Backup 1.8.8.2
Pros
Other then it back up's your files, you can adjust the speed it runs so it don't slow down your computer or network. Best deal on the Internet!
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"Failed to backup even one directory correctly"
Version: Mozy Remote Backup 1.8.8.2
Pros
Never got it to work. Never found out why. User manual useless. Tech support not around. Nothing good about that. Frustration and corporate smugness wins again.
Cons
Tried the 2 gig free trial. Gave it one directory to Back up, just under 2 gig. After 24 hours using up computer resources it finished Backing Up only half of that directory. It declared Sucess. Did I do something wrong? 2 tries to Tech Support. They never replied. They don't care I don't care.
Results 1-5 of 5
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