Microsoft Office Visio Professional 2007
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Full user review
"Free to Create Imagination"
Once you have learned Visio, you are free to create whatever you can imagine. No limitations. Beats any wizard that guides you in making diagrams.
Expensive if you have to buy your own license. Worth it once you become dependent on the capabilities.
If you are a project manager or business analyst, no tool is better for making diagrams or making images of concepts. Allows un-artistic people to create.