Microangelo Toolset User Reviews

CNET Editors' Rating 5.0 stars

Spectacular

Average User Rating stars

out of 61 user reviews

Back to product review

All User Reviews

Results 1-1 of 1

  • 1.0 stars

    "There are Very few companies I "Hate" This is one."

    February 22, 2011  |   By FunnyX01

    Version: Microangelo Toolset 6.10.0071

    Pros

    Decent Software, too bad the company isn't better.

    Cons

    Horrible lack of moral ethics company.

    Summary

    Don't buy this software if you are worried about getting ripped off. Here is what happened to me.

    I bought Microangelo 5.5 it was expensive... A little more then I'm comfortable paying, but I liked the way it worked and said "oh well".
    So after getting the e-mail thanking me for the purchase with the link to download the software. I downloaded and installed it, I couldn't have been happier with it. Least for a little less then 1 year. after about a year I upgraded my computer because my old computer's hard drive crashed and was unrecoverable. So attempting to get my new computer stocked back up with all my essential programs which were present on my original PC I remember that I forgot to install Microangelo toolset. So I attempt to goto re-download it via the e-mail they sent to me thanking me for my purchase. I click the link which redirects to their 'purchasing' website i received a error page which read:
    " Could not locate this order number (RE########) and download authorization code. Please verify the Download URL address provided in your email confirmation. Be sure to provide the entire address including the ?order=REnnnn&dlid=nnnn information."

    First reaction was "What the?!", assuming it was a I e-mailed the customer support. It turns out they had changed their customer login site. They gave me the proper site and I login to see that my account doesn't show that I purchased this software. So yet again I e-mail customer support asking for assistance to allow me to continue to use their software. I waited, and waited, and waited. 3-4 Weeks pass by without even a "we're looking into it" e-mail. So extremely frustrated I write the following e-mail to their customer support.

    From: Me
    To: service@eclipsit.com

    I purchased a copy of microangelo toolset, now when I goto my download page only an upgrade is available... this is the second time I have tried contacting you. Please replay asap... This will be the last time I try contacting you directly, before I am forced to retrieve what is legally mine through other means. I have been more then a little patient by providing ample time for you to respond
    within a professional amount of time.

    This was their Reply to me the very next day.

    From: Eclipsit Customer Service service@eclipsit.com

    If you have purchased Microangelo 5.5, then you are only able to upgrade to Microangelo Toolset 6.0. We do not support, sell, nor host version 5.5 any longer.

    Best regards,
    Hugh A. Gray
    VP Sales
    Eclipsit, Inc.
    P.O. Box 4527
    Laguna Beach, CA 92652-4527
    http://www.eclipsit.com
    Fax: 949 / 215.2917

    So Please. Don't let this happen to you. I find myself a little less then a year later without the software I purchased from this company.

    Reply to this review

    Was this review helpful? (3) (0)

Results 1-1 of 1

Add Your Review

Log in or create an account to post a review.
You are logged in as . Please submit your review for Microangelo Toolset 6.10.0071
Add Your Review

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

Submit your reply

Submit

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

cancel

E-mail this review

Submit cancel

Report offensive content

If you believe this comment is offensive or violates the CNET's Site Terms of Use, you can report it below (this will not automatically remove the comment). Once reported, our staff will be notified and the comment will be reviewed.

Select type of offense:

Offensive: Sexually explicit or offensive language
Spam: Advertisements or commercial links
Disruptive posting: Flaming or offending other users
Illegal activities: Promote cracked software, or other illegal content
Submit cancel

You must be 13 years of age or older to submit personal information to CNET Networks. In compliance with the Children's Online Privacy Protection Act of 1998, CNET Networks does not accept name and e-mail address information from users who are under 13 years of age.

All submitted ratings and written comments become the sole property of CNET Networks, Inc. (CNET) and may be used at CNET Networks' sole discretion. Ratings and written comments are generally posted within two to four business days in batch groups, not in real time. However, CNET Networks reserves the right to remove or refuse to post any submission for any reason. You acknowledge that you, not CNET Networks, are responsible for the contents of your submission.

CNET Networks is not responsible for the content of the publisher's descriptions or user reviews on this site. We encourage you to determine whether this product or your intended use is legal. We do not encourage or condone the use of any software in violation of applicable laws. CNET Download.com does not sell, resell, or license any of the products listed on the site. We cannot be held liable for issues that arise from the download or use of these products.

Error

close

ERROR MESSAGE

If you think this is an error, please contact CNET TechTracker Support for further assistance.

Ok

Running Request

close

loading

Smart Install Software

close

CNET TechTracker will now automatically install software without requiring further action by you. (Note: This feature automatically accepts associated EULAs and third party applications on your behalf.)

You have selected the following software to Smart Install:

CNET TechTracker will attempt to install this software without interrupting you again. If an application requires manual installation, CNET TechTracker will download the installer and prompt you to take further action.

Proceed with Smart Install?

Confirm Standard Install Cancel