Memeo AutoBackup

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  • 1.0 stars

    "Ruined my Restore"

    June 15, 2008  |   By spanchovy

    Pros

    Easy to install

    Cons

    am reconstructing my computer after a hard drive failure. "Thank God I backed all my data up with Memeo," I said to myself. Little did I know how very wrong I was.

    What is a backup program's most important function? To restore your files when that fateful day happens. Memeo fails to do this in a serious way. When you put in your new harddrive (which is what you're going to do when your old drive dies), Memeo attempts to restore by overwriting your backup with your new drive's contents.

    Hard to believe? It's true. When you turn on Memeo and ask it to restore a backup to your computer, it first scans your computer and will overwrite any folders that exist on both your computer and your backup, before attempting the restore. Unbelieveable! I told myself that I must be reading the instructions incorrectly; nope, I double and triple checked.

    I'm embarrassed for this company and how shoddy this product is. After being so diligent as to run a backup program, the last thing you want is to have the file restore fail on you.

    Do you want to gamble your important files on a program that deletes them? Then buy Memeo.

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2 replies to this review

  • Reply by hootowlz on November 11, 2008

    You didn't hook up the backup unit right. If you had first hooked up the backup drive to another PC via the USB, then hooked up to new drive via USB to that PC, then a proper restore would have occurred. Better instructions in the users.pdf manual could have been clearer on this.

  • Reply by mikeloo25 on June 27, 2008

    It can be a real hassle when your hard drive crashes. But Memeo AutoBackup is built to help handle the situation. Memeo has a One-Click Backup application that will automatically restore your backup plan. If you go to your backup destination (your external hard drive, another networked computer, or USB thumb drive) and find your backup plan folder, there is a option for One-Click Backup. By double-clicking this option, it will ask you if you want to restore your data from this plan back onto your computer. Any files you may have backed up previous to your hard drive crash will then be restored back onto your new computer's hard drive.

    Memeo would really like to help resolve this issue. Please contact us at cs@memeo.com. If you can supply us with some additional information, we will be more than happy to help. It is extremely rare for data to be erased when you restore a plan, so there may still be ways to retrieve your information.

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