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out of 34 user reviews

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4 of 34
  • 1.0 stars

    "Avoid at all costs!"

    September 26, 2014  |   By Joe_Pacific

    Pros

    None that I can tell. There are much cheaper, more user friendly options.

    Cons

    If you use their $199 fee-based services, you hear from them ONCE to 'welcome' you and - read the fine print details - tell you that your credit card will be charged annually. Then you NEVER HEAR FROM THEM AGAIN. After you try out their storage system, get frustrated and abandon it, you naturally forget them like they want you to. Then, a year later, after absolutely no contact or communication with you, WHAM!, a $199 charge shows up on your credit card statement. We're you told that you were coming up for renewal? Of course not! When you call them immediately and say you havent used their service and don't want to renew, will they issue you a credit? NO! Read the fine print, they say! One second into the renewal year and you are locked in, baby.
    Avoid at all costs! Besides, there are a lot more options nowadays that are cheaper, work better, and offer reasonable customer service.

    Summary



    Updated on Sep 26, 2014

    Let me make a correction to my review, since it appears I am unable to edit the original content. I really don't know what the company's intent is when they fail to give renewal notices or have no ongoing contact with their customers. It is just not what I have come to expect from companies. Nowadays, I typically get renewal notices or, if not, get a reasonable adjustment or refund if I advise them of my intent to not renew.

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