- Average user rating: stars out of 141 votes Back to product review
- My rating: 0 stars Write review
Full user review
-
6 out of 6 people found this review helpful
1 stars
Version: Mavis Beacon Teaches Typing 17 Deluxe 17
"Poorly written software, and no customer support"
Cons: I reformated and re-installed windows xp, just to try to get this thing to work. Their website says you should shut off all startup programs or start in safe mode just to install. I can understand shutting down running programs, or even anti-virus software, but when they want you to mess with your system just to get the thing to work, you know it's a bad sign.
I finnaly got it to work-- in safe mode! I've been trying to shut down services one at a time to try and find the conflict. All my other software and hardware is legal and updated.
Their customer support is a joke. Trying to find real contact information just sends you in a repeating circle. I'll never buy a product from Broderbund again.
- 1 reply to this review
-
Thanks for sharing your support experience. Especially the point of installing in Safe-Mode. That's an emergency use mode, not an everyday use mode. If it has that many conflicts, it should be re-written from the ground up. I used it years ago (please don't ask how many) and had no problem. But, like I said, that was many moons ago.
Submit your review
You must be 13 years of age or older to submit personal information to CNET Networks. In compliance with the Children's Online Privacy Protection Act of 1998, CNET Networks does not accept name and e-mail address information from users who are under 13 years of age.
All submitted ratings and written comments become the sole property of CNET Networks, Inc. (CNET) and may be used at CNET Networks' sole discretion. Ratings and written comments are generally posted within two to four business days in batch groups, not in real time. However, CNET Networks reserves the right to remove or refuse to post any submission for any reason. You acknowledge that you, not CNET Networks, are responsible for the contents of your submission.
CNET Networks is not responsible for the content of the publisher's descriptions or user reviews on this site. We encourage you to determine whether this product or your intended use is legal. We do not encourage or condone the use of any software in violation of applicable laws. CNET Download.com does not sell, resell, or license any of the products listed on the site. We cannot be held liable for issues that arise from the download or use of these products.
