If it has pros, I was unable to locate them or any real assistance.
Unless someone else has oem software then I shall not be able to use it again.
Not sure of this but I think that I read on their website that only one update is available and then discontinuation of unit support!? (If I am wrong please post were support can be found. thnkx papa5100)
The Tech Support isnt much, but magellan is a Growing company whom is competing in a VERY almost Monopolized business between Garmin and TomTom. Give them a year or two to get on their feet with the Tech Support. I bought my Magellan 2136t-lm today at Best Buy, and it works amazingly great compared to my TomTom. Tom loses reception alot, long load times, EXPENSIVE maps, and a less than mediocre interface for the touchscreen which becomes inaccurate after a couple months. The only problem I've had with it, is the Content Manager which I can't seem to get to install on my Vista. My Magellan comes with free map upgrades for the life of the device and a lifetime 10% discount on all accessories and extra apps which can be installed on the device. To the ANSWER--- you can contact support via email (supposedly immediately) at email@example.com -- for the US. For more info visit www.magellangps.com and navigate to Product Support.