LastPass for Safari 1.73.0 for Mac User Reviews

A newer version of LastPass for Safari is available.

Or, Learn More About LastPass for Safari
Average User Rating stars

out of 12 user reviews

Back to product review

All User Reviews

Results 1-1 of 1

  • 1.0 stars

    "Inconsistent and Tech Support Awful"

    March 23, 2011  |   By CALF--2008

    Version: LastPass for Safari 1.73.0

    Pros

    Hypothetically good features. Generates complex password.

    Cons

    Disables autofill feature in database
    Isn't consistent about offering autofill
    Doesn't work automatically to register usernames and passwords
    Tech support is pretty much nonexistent for free version

    Summary

    I put in several messages to tech support, but they tell you they put you in back of the premium version users, and they sure are right. They would send me a message back that since they have not heard from me they are closing the issue, but they never answered the question. And in response, I cannot see anything to do but send another message from scratch, which appears to be a new issue. Then the other one gets "resolved" without any feedback at all. It's awful--and worth exactly what I paid for it.
    I find the tutorial videos to be incomplete and to not match what I see on my computer. Sometimes the features work and sometimes they don't.
    And then there's the problem with the work database that I use. Apparently LastPass disables the autofill that is very convenient for me in that database and has nothing to do with usernames or passwords. This is one of the issues they were "investigating" and then marked "resolved" without giving me any answer whatsoever. Perhaps I'll try 1Password; it's $40 but has a good reputation. LastPass should not treat its free users so badly, or these users will never take the premium version. Maybe they are counting on people upgrading from the free version to get rid of the problems, but that doesn't work for me.

    Reply to this review

    Was this review helpful? (1) (0)

Results 1-1 of 1

Add Your Review

Log in or create an account to post a review.
You are logged in as . Please submit your review for LastPass for Safari 1.73.0
Add Your Review

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

Submit your reply

Submit

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

cancel

E-mail this review

Submit cancel

Report offensive content

If you believe this comment is offensive or violates the CNET's Site Terms of Use, you can report it below (this will not automatically remove the comment). Once reported, our staff will be notified and the comment will be reviewed.

Select type of offense:

Offensive: Sexually explicit or offensive language
Spam: Advertisements or commercial links
Disruptive posting: Flaming or offending other users
Illegal activities: Promote cracked software, or other illegal content
Submit cancel

You must be 13 years of age or older to submit personal information to CNET Networks. In compliance with the Children's Online Privacy Protection Act of 1998, CNET Networks does not accept name and e-mail address information from users who are under 13 years of age.

All submitted ratings and written comments become the sole property of CNET Networks, Inc. (CNET) and may be used at CNET Networks' sole discretion. Ratings and written comments are generally posted within two to four business days in batch groups, not in real time. However, CNET Networks reserves the right to remove or refuse to post any submission for any reason. You acknowledge that you, not CNET Networks, are responsible for the contents of your submission.

CNET Networks is not responsible for the content of the publisher's descriptions or user reviews on this site. We encourage you to determine whether this product or your intended use is legal. We do not encourage or condone the use of any software in violation of applicable laws. CNET Download.com does not sell, resell, or license any of the products listed on the site. We cannot be held liable for issues that arise from the download or use of these products.

Error

close

ERROR MESSAGE

If you think this is an error, please contact CNET TechTracker Support for further assistance.

Ok

Running Request

close

loading

Smart Install Software

close

CNET TechTracker will now automatically install software without requiring further action by you. (Note: This feature automatically accepts associated EULAs and third party applications on your behalf.)

You have selected the following software to Smart Install:

CNET TechTracker will attempt to install this software without interrupting you again. If an application requires manual installation, CNET TechTracker will download the installer and prompt you to take further action.

Proceed with Smart Install?

Confirm Standard Install Cancel