LabTech MSP

LabTech MSP


Average User Rating:
4.0
out of 4 votes
See all user reviews

Quick Specs

Version:
1.7
File Size:
69.64MB
Date Added:
July 30, 2007
Price:
Free to try (60-day trial); $25.00 to buy
Operating Systems:
Windows Me/NT/2000/XP/Vista
Total Downloads:
3,683
Downloads Last Week:
3
Additional Requirements:
Windows Me/NT/2000/XP/2003 Vista, Microsoft.Net 1.1

Publisher's Description

More Products to Consider

All User Reviews
  • All Versions:

    4.0

    out of 4 votes

    • 5 star: 3
    • 4 star: 0
    • 3 star: 0
    • 2 star: 0
    • 1 star: 1
  • Current Version:

    3.0

    out of 2 votes

    • 5 star: 1
    • 4 star: 0
    • 3 star: 0
    • 2 star: 0
    • 1 star: 1
  • My rating:

    0 stars

    Write review

    Results 1-2 of 2

  • 1 stars

    "Does Not Work - No Support"

    December 04, 2012   |   By MSPITguy

    Version: LabTech MSP 1.7

    Pros

    Customizable.

    Cons

    Major functionalities do not work. Patch Management is always broken. Remote security for VNC is always broken. When they fix one thing, another part of it is broken. Support is non existent. They have some really good support technicians, but management keeps over-riding the support staff to use every reason possible to claim that something is out of scope for support. They are not willing to correct their own mistakes. When they do something that breaks your customization,they do not apologize,try to correct it or even acknowledge that there is a problem.

    Summary

    Warning - stay away from this application. It will cost you more of your time than it is worth.

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  • 5 stars

    "Perfect For IT"

    July 30, 2007   |   By kibble_tech

    Version: LabTech MSP 1.7

    Pros

    My favorite thing about Labtech is that you don't have to use 4 or 5 pieces of software and enter in the same data to each one.. Can Track Tickets, VNC, Monitor Workstations/Routers/Computers, Stealth Repair Computers, Manage Contacts, Billing (keeps track of hours), Generates Reports.. The list goes on... It is everything you need to run an IT department.

    Cons

    The few things I have found wrong with it have been programmed into it as soon as it was suggested. They are constantly workin to improve the software to the users needs. Top notch.

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  • Results 1-2 of 2

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