Keeper Desktop 4.12 User Reviews
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"Waste of time and money"
Version: Keeper Desktop 4.12
Started out good, but after 4 months it's essentially a brick.
Customer service is NON existant. After 4 E-mails and a live chat the bottom line was, "Oppps we're so sorry"! Absolutely no rational response to reconciling a problem THEY created. Now all I get is red flag messages saying I need to pay more money to use a program I already paid good money to use.
I downloaded Keeper on my ITouch in September 2011 when at the program was Free to download on either, or all of a IPad, ITouch and/or IPhone. The company also advertised a windows version for $9.99 which could be downloaded on a desktop, or laptop enabling the ability to sync between the above Apple platforms and a windows platform. I paid the $9.99 and downloaded the Keeper to my laptop which worked for 3 months syncing back and forth without issue. In February 2012 Keeper changed their policy saying they would charge $9.99 per "device". I afterwards found I receive an annoying red flag pop up on my laptop saying "your device is not authorized". Apparently, Keeper now says they consider my ITouch a device and my laptop is another device, hence having already paid $9.99 to get the two devices to since they changed their policy midstream and now refuse to honor the agreement they started. Keeper wants me to now pay another $9.99 to be able to sync despite the fact this is precisely what I paid the first $9.99 to do effectively for 3 months. As a result, I paid $9.99 to sync for 1 contract year and received 3 months instead. $9.99 may not be much but based on this I see no reason to believe they will not change their minds and honor any other payments, or contracts. I have since found a program called Secure Safe which offers storage for 50 pass words and the ability to download a windows version on as many computers and/or devices as you like FREE. For less than $2.00 you can upgrade to unlimited passwords. I have found the program and APP to be vastly superior. STAY AWAY FROM KEEPER AT ALL COSTS.
"good software, terrible business practice."
Version: Keeper Desktop 4.12
the software does very well. it works wonderfully
the business changes every year or so and they invent new things you need to pay for. when I bought the software, you paid a single fee to run it on 3 desktop machines and as many iDevices as you wanted. since then they went to monthly charges and then to a monthly charge for each and every device.
now they say, "we're sorry, but you only get 3 devices" and the software becomes very limited. so if you choose to get this, know that at some future point it's likely they'll change the model to get more money out of you.
good software, but they'll change the business model every so often to get more money out of you.
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