Keeper Desktop User Reviews

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out of 82 user reviews

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Results 1-10 of 82

  • 5.0 stars

    "Very Excellent Password Keeper"

    July 25, 2014  |  

    Version: Keeper Desktop 7.1.7

    Pros

    This product allows the organization of multiple accounts in sub-directories, which makes life much easier and cleaner. I researched several apps before purchasing this one over 3 years ago, and I definitely made the right choice. I have seen this product grow with the demands and maintain a great application with no issues or flakiness.

    Cons

    I had 1 warning to change my master password.... not sure if it was critical or not, but after changing, my other devices were inactive until updates so really its a Pro also.

    Summary

    This product is worth the free/purchased version. I'm a real person using the App, and I recommend it regularly to my customers.

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  • 5.0 stars

    "FABULOUS PRODUCT"

    July 25, 2014  |   By cbreeze6565

    Version: Keeper Desktop 7.1.7

    Pros

    Can't imagine my life without it. I visit my "Keeper" several times each day. In a world of passwords, how can you manage them without this software? Great Tech Support. Reliable, Trustworthy, AAA+

    Cons

    Minor, not worth mentioning

    Summary

    If you don't have this App, then it's because you have never heard of it. Anybody using the internet today needs this App. Trust me....the cost is insignificant compared to the benefits and the peace of mind.

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  • 1.0 stars

    "AVOID!!! Inaccurate backups, HORRIBLE customer service!"

    June 3, 2014  |   By paulfotis

    Version: Keeper Desktop 7.1.7

    Pros

    It works great - until you have a problem. Nice export feature - make sure you use it - because you WILL need it.

    Cons

    Once you have a problem, forget it. Huge discrepancy between the number of records I am seeing and the number being backed up.

    Summary

    As previous reviewers have said, it looks great and appears to be a wonderful product...until you have a problem. Customer support is ABSOLUTELY WORTHLESS. I was on live chat for 3 hours today, and got absolutely nowhere. The support rep kept asking the same questions over and over, and not paying attention to my responses. Trying to sync the app across multiple devices? Forget it. His profile was showing only 4 records while I am seeing 73. Even after doing a backup then and there - his profile still showed only 4 records, when there are in fact 73 records on my end.

    SO YOU THINK YOU ARE BACKING UP? THINK AGAIN!

    After 3 hours, he just abandoned our session - and I am no further along than when I started. His last solution was to delete my profile and have me start over.

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  • 1.0 stars

    "Stay away from Keeper."

    April 24, 2014  |   By Stehitch

    Version: Keeper Desktop 7.1.6

    Pros

    Not much I can say good about Keeper

    Cons

    Don't waste your money or time. Keeper is pretty good until you have a problem. I have lost my stored infor in Keeper twice and their customer service is the worst. Both times I had to completely rebuild everything and no help from Keeper. Now I have lost it again and they did nothing. Stay clear.

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  • 4.0 stars

    "Easier to use than the Apple iPhone version"

    March 18, 2014  |   By ctll033-1

    Version: Keeper Desktop 7.1.5

    Pros

    Does what it's supposed to: remembers my passwords--if I remember to update them.

    Cons

    Runs really slow on Windows 7 and takes a while to launch. I wish the iPhone version had a friendlier search feature (iPhone is case sensitive; Win7 is not).

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  • 5.0 stars

    "Easy to use and very helpful!"

    March 17, 2014  |   By Dunwoody2210

    Version: Keeper Desktop 7.1.5

    Pros

    Easy of use and works laptop, ipad, and iphone.

    Cons

    There really aren't any cons.

    Summary

    Great app that I have counted on for at least the last 5 years.

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  • 5.0 stars

    "Easy Efficient Interface"

    March 16, 2014  |   By Edsel62

    Version: Keeper Desktop 7.1.5

    Pros

    Great cross-platform ability
    Easy to use
    Nice looking interface

    Cons

    I can't think of any

    Summary

    I love it. I have it installed on my iPhone, iPad and my PC. It is easy to sync the program between platforms so I can always add or edit information and be sure it will be available to me no matter what device I am using.

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  • 5.0 stars

    "Don't know how I went so long without it. A Must have."

    March 15, 2014  |   By justinlcox

    Version: Keeper Desktop 7.1.5

    Pros

    1. Easy to use (Both PC app and android)
    2. Very fast sync between PC and mobile app
    3. Multiple browser compatibility
    4. Multiple layered security (Encrypted data, 2-factor security, etc.)
    5. Cloud backup in case both computer crashes and mobile device breaks/missing so you don't lose your data

    Cons

    Noticed that firefox plugin seems to lag on updating sometimes on editing entries and you have to either wait for it to update it's data or close firefox and reopen it.

    Summary

    Great software for a great price. Highly recomended if looking for a program of this type.

    Updated on Sep 8, 2014

    I have been using this program for awhile now both on my PC and my android phone. I still say that I couldn't live without it. I use it every day and it keeps getting better and better.

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  • 4.0 stars

    "Very good except my Con below"

    March 15, 2014  |   By chiltmar

    Version: Keeper Desktop 7.1.5

    Pros

    Very handy

    Cons

    I like it very much except I wish it could stay open longer when I am working at my desk all day instead of closing down every few minutes. Maybe if we had an option to keep it open longer.

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  • 2.0 stars

    "Not so good"

    March 14, 2014  |   By Fattycool67

    Version: Keeper Desktop 7.1.5

    Pros

    Helps me when I'm asked for my account numbers.

    Cons

    Thought there was a way I could encrypt passwords but did not see anything about that

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Results 1-10 of 82

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