Kaspersky Internet Security

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CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 747 user reviews

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  • 1.0 stars

    "This product can destroy your computer."

    October 18, 2012  |   By 4miami2

    Pros

    Polite technical support (they follow the script well)

    Cons

    Installation can cause your system to irreparably crash.

    Summary

    During the installation process, this product caused my desktop to crash - blue screen followed by black screen. Technical support was useless, polite, but useless. Somehow, the existing Norton AV that I was replacing wasn't fully deleted. Based on other reviews, it seems that replacing one AV with another brand may be high risk. It's been almost 2 months since Kaspersky said they'd refund the purchase price. Since requesting a refund I've also had to spend $250 to reinstall everything. What a nightmare I went through. I would not recommend this to anybody. BUYER BEWARE!

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