Kaspersky Internet Security 2012 User Reviews

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CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 746 user reviews

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Results 1-10 of 27

  • 4.0 stars

    "elite security suite"

    April 17, 2012  |   By adeeybangari

    Version: Kaspersky Internet Security 2012

    Pros

    good scanning speed

    Cons

    slow start up

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  • 5.0 stars

    "ultimate PC security"

    April 13, 2012  |   By Harsha589

    Version: Kaspersky Internet Security 2012

    Pros

    -No 1. Product in earth regarding softwares
    -never let a virus
    -secured all the time
    -safe banking
    -trojon killer
    -clear user interface
    -includes 3 PC users
    -High detection rate
    -Though slows start-up provides maximum security
    -Personally i love kaspersky

    Cons

    -Memory hog
    -Slows start-up
    -initial scan takes long time
    -Bit expensive product compared to other

    Summary

    Ultimate security. trust me u will never get hacked until kaspersky protects u

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  • 1.0 stars

    "AVOID KASPERSKY"

    April 8, 2012  |   By Rafik_A

    Version: Kaspersky Internet Security 2012

    Pros

    I cannot name any - was not even able to register the software

    Cons

    Tried to purchase Kasperksy Antivirus. It sucks! The activation number does not work and the technical support in Moscow is awful (and in Middle East is non existent). Lesson for me - do not be tempted by good technical reviews. Stick to a quality Western products like Norton Antivirus. I think it will take another 100 years till Russians will be learn how to produce any quality products apart from military equipment

    Summary

    Do not be tempted by good technical reviews. Stick to a quality Western products like Norton Antivirus. I think it will take another 100 years till Russians will be learn how to produce any quality products apart from military equipment

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  • 4.0 stars

    "Very Good Detection Engine"

    February 25, 2012  |   By shahriar_mohammad

    Version: Kaspersky Internet Security 2012

    Pros

    Its user Interface seems easy !
    The virus engine detects viruses in a split second !!

    Cons

    Its a freaking resource hog !
    my CPU goes upto a 100% when i run , even a simple scan !
    Its like a dog which was not fed for days !

    Summary

    Its a very good antivirus which detects virus very quickly but you will also have to sacrifice the performance !

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  • 4.0 stars

    "Good internet security with slight performance issue"

    February 24, 2012  |   By nature88

    Version: Kaspersky Internet Security 2012

    Pros

    Good scan with minimum false positive
    Strong firewall (which can be customized)
    Interface is clean and easy to use
    Antivirus and URL scanner will protect your computer well.

    Cons

    Require quite a bit of resources during start-up (High CPU usage)
    Requires ~70mb ram most of the time even during idle
    Scan speed could be faster.
    Auto Idle scan could slow down your computer

    Summary

    This is a solid internet security. However, if your computer is running at its minimum requirements, then you would have to do a little waiting. (especially during start-up. After the start-up lag, it should be fine)

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  • 1.0 stars

    "Thank you Kaspersky Lab, I won't forget it."

    February 20, 2012  |   By us3r

    Version: Kaspersky Internet Security 2012

    Pros

    Could be a great solution, but it means nothing when Technical Assistance and Customer support are not there for you when you need them.

    Cons

    It managed to slow down my PC, sometimes also freeze.
    Technical Assistance didn't help, Customer Support answered like a robot (you can never know).
    That's not the service I have expected to receive.

    Summary

    I would like to thank Kaspersky for their unrivaled support & customer service teams,
    for providing a new kind of customer experience, that left me absolutely speechless.
    Right after I bought my new PC (core i7 based, 16gb of ram, quadro 2000 gpu),
    I was looking for a good security suite to protect it.
    After a bit of comparing, I have decided that a FREE security suite is not good enough to protect it,
    and it is worth to buy a good security suite, that will deliver a bigger set of functions and features.
    Then I bought Kaspersky PURE (December 14, 2011).
    Happy and pleased, I have started working on my new PC, knowing that PURE protects it.
    It didn't take long to understand that I also FEEL the protection of PURE.
    On December 17, 2011 I have contacted Kaspersky Lab complaining about networking issues (like downloading files for 10kbps or something).
    That's ofcourse after checking that all of my hardware is proper, and re-checking that while PURE is disabled I'm downloading from the same

    servers on MAXIMUM SPEED.
    Three days after, I have received a reply from Kaspersky Technical Assistance asking me to send a complete system info report so they will be able

    to review it. Makes sense.
    I missed the above reply by mistake (thinking they didn't reply yet) and saw it only a few weeks after.
    Anyway, I have sent them the full system info report as they have asked, so we will be able to solve the issue. I also mentioned in this mail that

    besides the networking issues, I have noticed that PURE causes writing to the Hard drive slow down or freeze (copying files and stuff).
    These issues really interrupt working properly.
    The next e-mail sent by me again, almost a month after - asking if is there anything new.
    They have certainly responded, with an outstanding solution:
    ***** "We suggest you to perform a clean boot" *****
    I don't get it. Why should I run Windows 7 clean booted, when It's so obvious that the root of the problem is PURE?
    It is that simple:
    PURE ON = EVERYTHING BARELY WORKS
    PURE OFF = EVERYTHING WORKS GREAT
    I really think they are making laugh of their customers, if that is their solution.
    A stable PC does NOT have to run an OS with 'CLEAN BOOT' to function properly.
    If Kaspersky PURE malfunctions because of other applications, that is THEIR job to analyse and debug it. NOT MINE!!
    SO TELLING ME TO "PERFORM A CLEAN BOOT" IS NOT AN APPROPRIATE SOLUTION!
    IF I WANTED TO PARTICIPATE IN A BETA TESTING PROGRAM, I WOULD NOT PAY FOR IT!
    I sent them an e-mail, explaining them that their solution is not good enough (or too bad),
    and told them that if they think that there is no other solution, I will request to get a refund,
    SINCE MY FINE SECURITY SUITE IS DISABLED, JUST FOR MAKING IT POSSIBLE FOR ME TO WORK!
    The next e-mail I have got contains these words:
    "Dear customer, We have received your reply but we didn't understand which results you encountered after applying the 'clean boot'."
    Seems like combined words that creates sentences confuses them.
    So, what am I doing now? I bought a product that I'm not pleased of, the technical support probably need to get support themselves.
    Last option: GET A REFUND, AND GIVE THE LICENSE BACK.
    I have contacted Kaspersky Labs Customer Support, asking a refund and telling them the whole story, that I'm not really using the product because

    of the issues I have, and that the technical support didn't manage to help me.
    Yes, they replied.
    No, it didn't seem like someone cares.
    WATCH THIS:

    "Thank you for contacting the Kaspersky Lab online store.

    We apologize for any inconvenience this may have caused.

    We have received your request for a refund on order number ***********.
    Please accept our apologies; the Kaspersky Lab online store provides a
    period of 14 days for evaluation of most products. After 14 days the
    refund period ends and is strictly enforced. This is outlined in our
    refund policy located at:

    http://store.digitalriver.com/store/kaspersk/en_IE/DisplayReturnAndCancellationsPage"

    Who was that, replying me? A ROBOT?

    In conclusion:

    I am sure PURE is a great product, but nothing is perfect.
    I thought that Kaspersky is one of the best, apparently it's pretty much like the rest.
    I am sure people will understand that BETTER SERVICE WINS.
    KASPERSKY LOST.

    KASPERSKY:
    I believe that a company that respects itself, and it's customers, must do more than you did to make the customer satisfied.
    It's not all about terms and policies, sometimes you have to think a bit out of the box and make a little effort for your customers.
    I have no doubt that I will not buy any of your products in the future, and I will not recommend anyone to use your products.
    Those $80 I paid for nothing, won't make you or me rich, that's only about the principle.

    I'm just too nervous to pay again for a security suite.
    Probably I will stick with the freeware, the support I will get there if i'll need is identical to your's.

    Thank you Kaspersky for an amazing experience.
    I won't forget it.

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  • 5.0 stars

    ""Internet + Security = Kaspersky Internet Security""

    February 15, 2012  |   By mb9nt1

    Version: Kaspersky Internet Security 2012

    Pros

    Nice user friendly interface and easy to use.

    Cons

    Nothing to post here!

    Summary

    perfect internet security software.

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  • 5.0 stars

    "Excellent Internet security"

    January 27, 2012  |   By Mela123

    Version: Kaspersky Internet Security 2012

    Pros

    It does its thing in the background without getting in your way, unlike some security packages (Norton in particular).

    Cons

    I like it better than other security packages.

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  • 5.0 stars

    "Solid Protection but Poor Performance"

    January 26, 2012  |   By phongmartin

    Version: Kaspersky Internet Security 2012

    Pros

    Kaspersky provided solid protection. With KIS, your computer can stay in safe

    Cons

    KIS slowed down my PC. Scan took too much time. KIS took 4 hours to scan my HDD while Avast and Norton only took 1 hour and 30 minutes to do so.

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  • 3.0 stars

    "good thing they offer a 60 day free trial"

    January 18, 2012  |   By joeman_04

    Version: Kaspersky Internet Security 2012

    Pros

    scans are thurough have fixed some areas not fully protected

    Cons

    scans take way too much time, this is a memory hog slowing down the whole pc

    Summary

    is good if you got unlimited ram/memory most dont, wont recomend wont keep, definately wont buy! being very generous with a 3 star

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Results 1-10 of 27

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