Kaspersky Anti-Virus 2016 User Reviews

CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 544 user reviews

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All User Reviews

Results 31-40 of 501

  • 1.0 stars

    "Only if you pay"

    February 26, 2013  |   By fradz1

    Version: Kaspersky Anti-Virus 2016 2013

    Pros

    Good reviews, nice interface.

    Cons

    I saw this on a tech show and it was said it was free and worked well. However after running this software, the ONLY option given was pay 49.99 to fix any problems.

    Summary

    Too many companies do this. If it's not free, don't say it's free.

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  • 4.0 stars

    "decent but there are better alternatives"

    February 22, 2013  |   By ludoles

    Version: Kaspersky Anti-Virus 2016 2013

    Pros

    fast
    sturdy
    stable

    Cons

    bad customer support

    Summary

    I always check out this website before buying anti-virus software - www.windowsmac.com - My personal favourite is AVG because it does what it says and i like the fact that it's as unobtrusive as possible.

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  • 1.0 stars

    "No Customer Service"

    February 19, 2013  |   By casperangel

    Version: Kaspersky Anti-Virus 2016 2013

    Pros

    It works..

    Cons

    Absolutely NO customer service just redundant copy/paste emails ..

    Summary

    Used Kaspersky for several years & then this morning I had bad issues that kept telling me my licensed expired which was not so.. I sent an email ticket to their support (?) with my license & activation code & received a copy/paste robo email back from them totally unrelated to my issue.. Took a deep breathe, had more coffee, put my retired systems hat back on & went for their jugular; these issues today were Kaspersky's not the end users & cautioned them to fix them real quick.. While this is a great AV they have absolutely NO customer service which can make you crazy at times & when their AV crashes it crashes big time nothing small with them..

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  • 2.0 stars

    "Good protection for a while"

    January 10, 2013  |   By Eric7575

    Version: Kaspersky Anti-Virus 2016 2013

    Pros

    Decent protection for 2 years until major failure

    Cons

    I got infected with a virus and called Kaspersky to see if they would honor their "if yu get infected we will fix it for free" warranty. They said that my registry files "became corrupt" and made Kaspersky uncompatible with my windows 7 and therefore it was windows that failed not Kaspersky. They wanted $159 to fix my computer. I took it to Staples and they said that the virus currupted my registry files and that Kaspersky's tech was lying to me. I dont know what exactly happened but I know that I had Kaspersky and got a virus that would not allow me to even start on safe mode. It had to be reset to factory settings losing 300 GB of files....Shame on Kaspersky. I will be getting some sort of online back up such as Carbonite and will not be renewing my subscription to Kaspersky.

    Summary

    I would not get Kaspersky again as they clearly will not admit that a virus got in through their watch. Things happen I know but they should have made it right somehow

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  • 5.0 stars

    "For me it's the best"

    December 9, 2012  |   By Sandu92

    Version: Kaspersky Anti-Virus 2016 2013

    Pros

    Effective, smooth, does not slow down my computer at all.

    Cons

    If you want to turn it off, it will make your network connection restart. (for security reasons)

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  • 1.0 stars

    "No Support submitted a support ticket no response"

    November 22, 2012  |   By escrig4

    Version: Kaspersky Anti-Virus 2016 2013

    Pros

    Works for a while

    Cons

    No support submitted a support ticket as installing Windows 8 wiped all my programs and the licence isn't valid now. I have no response for over a week. Links on the website result in a 404 error. Email addresses result in a delivery notification failure, even there Facebook site links give a 404

    Summary

    No Support exits

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  • 3.0 stars

    "Great protection but too slow."

    November 21, 2012  |   By Frogg11

    Version: Kaspersky Anti-Virus 2016 2013

    Pros

    Rock solid protection.

    Cons

    Impact on boot time is just too severe.
    It also slowed my browsers far too much.

    Summary

    Other products offer a better compromise between security and performance impact.

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  • 5.0 stars

    "best!!!!!!"

    November 17, 2012  |   By copyman3196

    Version: Kaspersky Anti-Virus 2016 2013

    Pros

    well lets see since been using this in 2006 no viruses computers work great all my customers i recommend it too need i say more.

    Cons

    no price but if you buy every year goes down

    Summary

    ******** who post these comments about this software not working get your computer fixed than install it. losers

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  • 5.0 stars

    "Best program on the market!!"

    October 17, 2012  |   By ThatGuy90

    Version: Kaspersky Anti-Virus 2016 2013

    Pros

    * Easy to install
    * Doesn't slow down your computer, in fact, it makes your computer faster :)
    * awesome detection rates
    * Easy to use settings and UI

    Cons

    nothing.//////////

    Summary

    this program is the best AV ever made.

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  • 1.0 stars

    "Slow, slow, slow, and advertised as free but is not"

    October 10, 2012  |   By storm143

    Version: Kaspersky Anti-Virus 2016 2013

    Pros

    Seemed effective

    Cons

    Slowed my computer down drastically. This was listed as a free version, however, I kept getting daily reminders that it would expire in 30 days. The reminders were worse than a nuisance, as I got reminders not just at start-up but in the middle of running a program or surfing the web. Absolute nuisance to get so many reminders for something that was billed as free. I will not pay for something that is supposed to be free, no matter how good it is. Nor will I be harassed by a program to do so.

    Summary

    Not worth the hassle.

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    Was this review helpful? (4) (2)

Results 31-40 of 501

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