Publisher's Description
From Kareo:
Kareo provides Web-based medical billing software, practice management software, electronic claims processing, and electronic medical records software. Trusted by thousands of doctors and hundreds of medical billing companies, Kareo is the most user friendly, easy to buy, and easy to set up solution on the market offering immediate benefits with reduced costs and risk.
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All versions:
4.6 starsout of 60 votes
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Current version:
4.6 starsout of 60 votes
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My rating:
Write review
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"Great billing system!"
Version: Kareo 1.46
Pros
Some of the features of Kareo that I especially like include the pay-as-you-go model (so that I never feel tied down), ERAs (makes posting payments very easy), running reports using various variables, and sending patient statements through Kareo with a click of the mouse.
Cons
none to report
Summary
I started my own practice from scratch just a little under a year ago. As a solo practitioner, I had to keep costs contained yet be efficient at the same time. Kareo allowed me to do both. I looked at various EMRs and billing systems. In the end, I decided on Practice Fusion which integrates well with Kareo. With Kareo, I felt that the setup process with insurance companies and the clearinghouse was seamless. The Implementations Team was great in helping me navigate through the various features as a Kareo newbie. Once I got my feet wet and became more adept at using Kareo, they let me venture into the deeper waters on my own, still knowing that I had the support staff by my side if I ever needed it. And I can access Kareo at home or in the office too--24 hours a day, 7 days a week. Here I am, almost a year out, very happy with my decision to have chosen Kareo and glad I didn't waste my time and money on other billing services.
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"Kareo billing services"
Version: Kareo 1.46
Pros
Their support staff is friendly and knowledgeable. They have exceeded our expectations in customer service. The program is user friendly and is web based so it can be accessed anywhere. We currently have about a 17 day turnaround which is a huge improvement from our previous billing company. I would recommend Kareo to any office who is looking for quick, accurate billing assistance.
Cons
No cons at this time. Kareo has met every one of our needs.
Summary
If you are looking for a new billing company, Kareo is an excellent choice.
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"Kareo Rocks!"
Version: Kareo 1.46
Pros
The ease that I found using Kareo was a lifesaver. All of the information you need is only a click away. Billing out encounters is very simple; it is a three step process, mostly done electronically. Sending them electronically is so much more beneficial because you can track from start to finish where your claim is. The ease in which you can track your claim status, i.e. by pending claims, denied claims & rejected claims is phenomenal. Within the specific claim, there is a rejection message or denial message that tells you exactly why your claim is not processing and what you need to do to fix it. This saves time with not having to pick up the phone and call every insurance company. Our A/R was about 35% when I started in this practice. Within a few months I had the A/R to an outstanding 6%. I strongly recommend Kareo to any offices in need of reliable, accurate, efficient billing software!
Cons
It can be challenging to use the site at first, but worth it in the end!
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"Complete, easy-to-use system!"
Version: Kareo 1.46
Pros
From the point of installation of Kareo, I've been more than happy! Even though I didn't really review a lot of the videos or tutorials in the beginning, it was so easy to get started! In just a few short weeks, I have over 100 existing patient demographics entered, all patient balances from our old system inputted and recent charges entered! Sending claims and posting payments has never been simpler!
The reporting function is out of this world! To actually whittle down the information to what you need and eliminate data you don't need is such a time-saver!
I highly recommend Kareo for anyone looking for a complete, easy-to-use system!Cons
So far, I haven't found any cons...
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"Fantastic software"
Version: Kareo 1.46
Pros
Web based system lets you use it anywhere. The internal validation report lets you see who needs to be corrected on electronic claims. the next day, instead of waiting weeks for denied claims. The billing portion is great. The insurance collection summary report has the abiilty to group outstanding claims by insurance company and sub group with patients. Tis saves me tons of time calling and recalling the same vendors.
Cons
It would be nice to highlight a whole group of claims and be able to paste the same note without doing it by claim.
Summary
We have been using Kareo for just over 1 year and are extremely pleased. It makes our AR much easier to manage and we would recommend it to anyone.
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"So Happy I Found KAREO Now and Not Later."
Version: Kareo 1.46
Pros
Great Flat Fee Pricing and its very competitive but actually the best price for what it offers.
Easy to learn to learn interface
Aesthetics are nice
Great Access to Many Reports more than Medisoft and others
Web-based
iPhone App Scheduler
Great ERA and EOB tracking- AmazingCons
iPhone app needs more options
Need virtual client for a Mac to run Kareo Client - works well but a small hassle - heard they are working on a dedicated MAC client- waiting for that day!Summary
As an organization providing therapy to hundreds of children weekly, we needed an effective web-based system and company that could handle our billing needs. We chose Kareo because of their fully secured web-based billing system, which allows us to manage claims while traveling and providing home-based therapy. Kareo has a competitive flat fee, and I know very well that other companies are adding additional fees for standard services, such as customer service, software updates, and training. We have seen an increase in collections by 8% during our first month of use and we anticipate a 20-25% increase in our third month. Ease of claim submission and claim tracking have cut down on our overall work load, allowing the system to do most of the leg work. Kareo is fully integrated into our EHR, allowing us to focus on quality services and not on claims. Kareo has world-class customer service and a state of the art interface. I highly recommend Kareo to all medical professionals.
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"Billing Application"
Version: Kareo 1.46
Pros
Cost of entry is excellent, user friendly application, robust reporting tools and excellent "train yourself" tutorials.
Cons
none at the moment
Summary
My company, Total Care Billing Solutions, LLC is a medical billing service in Atlanta, GA. We have been using Kareo for the last two years and find it be extremely easy to use and the support is wonderful! I researched many web-based platforms before deciding to go with Kareo for my Pediatrician's office. The main reasons we chose Kareo were: no cost to set up, affordable monthly plans to choose from and the user friendliness of the platform in general. Oh, and the great webinars and training tools right at your fingertips to watch anytime! We have been extremely happy with Kareo and now use it for multiple client accounts.
Once you have several accounts on Kareo, I particularly like the summary on the home page of the action items laid out per office when you open up the application. The reports are also very useful for tracking issues, pending claims, etc. Our company could not function without the robust reporting tools.
I plan to continue to use Kareo and to recommend it to any future prospective clients looking for a good application for billing. I also recommend it because of the integration with Practice Fusion, a free, ad-based EMR. Many clients feel that is a very good selling point. Free EMR, why, yes, thank you! -
"All the features of a large practice software."
Version: Kareo 1.46
Pros
Easy to learn...easy to use
A success coach who helps you to succeed
Easy posting...
can be customized to fit your needs
free practice fusionCons
I have yet to find one...this software has truly streamlined our office billing, collections and accounting.
Summary
I would reccommend this to any small practice who want to save time and money in their practice.
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"Kareo Billing Services"
Version: Kareo 1.46
Pros
We made the switch to Kareo billing services in July of 2012. I have heard industry stories of problems and delays when changing from one billing company to another, so we had a few concerns going into the process.
Many billing companies can handle the normal day-to-day work flow, but we brought a significant amount of baggage to the process. Our previous biller had significant gaps in posting received checks in the billing system, so our patient Accounts Receivable was in bad shape. There were significant problems with claims that had not been corrected and re-billed. There had been a lack of feedback on problem issues.... and without realizing the problem, we had been committing errors again and again.
From the start, the Kareo team that was working with us went into a full court press to get our account cleaned up. Communication immediately improved, and we initially had a weekly meeting to review the positive things that had been corrected and the areas to continue working on.Cons
We wish we had switched to this 18 months ago
Summary
Our billing collections increased the first month we started with the Kareo team, and have continued to grow from that point. It's not only the higher percentage on initial claims, the rebilling of past problems, but the feedback process identified several things that we were not billing for and are average/$ per patient has increased.
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"A wonderful and easy program to work."
Version: Kareo 1.46
Pros
Increased our profits after we started using Kareo. The eligibility is absolutely wonderful to have. The clearinghouse reports help us see what revenues will be coming in and if there were in problems with the claims. Love how Kareo integrates with different EMR systems. Electronic filing of claims is so simple, love this.
Cons
I would like to see more options for certain reports.
Summary
This is a fantastic program and there is a lot of step by step tutorials to help you navigate the system











