Kareo

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All User Reviews
  • All versions:

    4.6 stars

    out of 60 votes

    • 5 star: 47
    • 4 star: 9
    • 3 star: 0
    • 2 star: 1
    • 1 star: 3
  • Current version:

    4.6 stars

    out of 60 votes

    • 5 star: 47
    • 4 star: 9
    • 3 star: 0
    • 2 star: 1
    • 1 star: 3
  • My rating:

    0 stars

    Write review

Results 1-10 of 60

  • 5.0 stars

    "Great billing system!"

    April 15, 2013  |   By IloveIndianFoodMD

    Version: Kareo 1.46

    Pros

    Some of the features of Kareo that I especially like include the pay-as-you-go model (so that I never feel tied down), ERAs (makes posting payments very easy), running reports using various variables, and sending patient statements through Kareo with a click of the mouse.

    Cons

    none to report

    Summary

    I started my own practice from scratch just a little under a year ago. As a solo practitioner, I had to keep costs contained yet be efficient at the same time. Kareo allowed me to do both. I looked at various EMRs and billing systems. In the end, I decided on Practice Fusion which integrates well with Kareo. With Kareo, I felt that the setup process with insurance companies and the clearinghouse was seamless. The Implementations Team was great in helping me navigate through the various features as a Kareo newbie. Once I got my feet wet and became more adept at using Kareo, they let me venture into the deeper waters on my own, still knowing that I had the support staff by my side if I ever needed it. And I can access Kareo at home or in the office too--24 hours a day, 7 days a week. Here I am, almost a year out, very happy with my decision to have chosen Kareo and glad I didn't waste my time and money on other billing services.

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  • 5.0 stars

    "Kareo billing services"

    April 12, 2013  |   By hptclinic

    Version: Kareo 1.46

    Pros

    Their support staff is friendly and knowledgeable. They have exceeded our expectations in customer service. The program is user friendly and is web based so it can be accessed anywhere. We currently have about a 17 day turnaround which is a huge improvement from our previous billing company. I would recommend Kareo to any office who is looking for quick, accurate billing assistance.

    Cons

    No cons at this time. Kareo has met every one of our needs.

    Summary

    If you are looking for a new billing company, Kareo is an excellent choice.

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  • 5.0 stars

    "Kareo Rocks!"

    March 13, 2013  |   By care61186

    Version: Kareo 1.46

    Pros

    The ease that I found using Kareo was a lifesaver. All of the information you need is only a click away. Billing out encounters is very simple; it is a three step process, mostly done electronically. Sending them electronically is so much more beneficial because you can track from start to finish where your claim is. The ease in which you can track your claim status, i.e. by pending claims, denied claims & rejected claims is phenomenal. Within the specific claim, there is a rejection message or denial message that tells you exactly why your claim is not processing and what you need to do to fix it. This saves time with not having to pick up the phone and call every insurance company. Our A/R was about 35% when I started in this practice. Within a few months I had the A/R to an outstanding 6%. I strongly recommend Kareo to any offices in need of reliable, accurate, efficient billing software!

    Cons

    It can be challenging to use the site at first, but worth it in the end!

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  • 5.0 stars

    "Complete, easy-to-use system!"

    February 20, 2013  |   By sjdurant

    Version: Kareo 1.46

    Pros

    From the point of installation of Kareo, I've been more than happy! Even though I didn't really review a lot of the videos or tutorials in the beginning, it was so easy to get started! In just a few short weeks, I have over 100 existing patient demographics entered, all patient balances from our old system inputted and recent charges entered! Sending claims and posting payments has never been simpler!

    The reporting function is out of this world! To actually whittle down the information to what you need and eliminate data you don't need is such a time-saver!

    I highly recommend Kareo for anyone looking for a complete, easy-to-use system!

    Cons

    So far, I haven't found any cons...

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  • 5.0 stars

    "Fantastic software"

    February 5, 2013  |   By FourCornersRehab

    Version: Kareo 1.46

    Pros

    Web based system lets you use it anywhere. The internal validation report lets you see who needs to be corrected on electronic claims. the next day, instead of waiting weeks for denied claims. The billing portion is great. The insurance collection summary report has the abiilty to group outstanding claims by insurance company and sub group with patients. Tis saves me tons of time calling and recalling the same vendors.

    Cons

    It would be nice to highlight a whole group of claims and be able to paste the same note without doing it by claim.

    Summary

    We have been using Kareo for just over 1 year and are extremely pleased. It makes our AR much easier to manage and we would recommend it to anyone.

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  • 5.0 stars

    "So Happy I Found KAREO Now and Not Later."

    February 1, 2013  |   By rightstartpediatrics

    Version: Kareo 1.46

    Pros

    Great Flat Fee Pricing and its very competitive but actually the best price for what it offers.
    Easy to learn to learn interface
    Aesthetics are nice
    Great Access to Many Reports more than Medisoft and others
    Web-based
    iPhone App Scheduler
    Great ERA and EOB tracking- Amazing

    Cons

    iPhone app needs more options
    Need virtual client for a Mac to run Kareo Client - works well but a small hassle - heard they are working on a dedicated MAC client- waiting for that day!

    Summary

    As an organization providing therapy to hundreds of children weekly, we needed an effective web-based system and company that could handle our billing needs. We chose Kareo because of their fully secured web-based billing system, which allows us to manage claims while traveling and providing home-based therapy. Kareo has a competitive flat fee, and I know very well that other companies are adding additional fees for standard services, such as customer service, software updates, and training. We have seen an increase in collections by 8% during our first month of use and we anticipate a 20-25% increase in our third month. Ease of claim submission and claim tracking have cut down on our overall work load, allowing the system to do most of the leg work. Kareo is fully integrated into our EHR, allowing us to focus on quality services and not on claims. Kareo has world-class customer service and a state of the art interface. I highly recommend Kareo to all medical professionals.

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  • 4.0 stars

    "Billing Application"

    January 8, 2013  |   By jnmadsen

    Version: Kareo 1.46

    Pros

    Cost of entry is excellent, user friendly application, robust reporting tools and excellent "train yourself" tutorials.

    Cons

    none at the moment

    Summary

    My company, Total Care Billing Solutions, LLC is a medical billing service in Atlanta, GA. We have been using Kareo for the last two years and find it be extremely easy to use and the support is wonderful! I researched many web-based platforms before deciding to go with Kareo for my Pediatrician's office. The main reasons we chose Kareo were: no cost to set up, affordable monthly plans to choose from and the user friendliness of the platform in general. Oh, and the great webinars and training tools right at your fingertips to watch anytime! We have been extremely happy with Kareo and now use it for multiple client accounts.

    Once you have several accounts on Kareo, I particularly like the summary on the home page of the action items laid out per office when you open up the application. The reports are also very useful for tracking issues, pending claims, etc. Our company could not function without the robust reporting tools.

    I plan to continue to use Kareo and to recommend it to any future prospective clients looking for a good application for billing. I also recommend it because of the integration with Practice Fusion, a free, ad-based EMR. Many clients feel that is a very good selling point. Free EMR, why, yes, thank you!

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  • 5.0 stars

    "All the features of a large practice software."

    December 17, 2012  |   By havenhome

    Version: Kareo 1.46

    Pros

    Easy to learn...easy to use
    A success coach who helps you to succeed
    Easy posting...
    can be customized to fit your needs
    free practice fusion

    Cons

    I have yet to find one...this software has truly streamlined our office billing, collections and accounting.

    Summary

    I would reccommend this to any small practice who want to save time and money in their practice.

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  • 5.0 stars

    "Kareo Billing Services"

    December 5, 2012  |   By powermkt

    Version: Kareo 1.46

    Pros

    We made the switch to Kareo billing services in July of 2012. I have heard industry stories of problems and delays when changing from one billing company to another, so we had a few concerns going into the process.
    Many billing companies can handle the normal day-to-day work flow, but we brought a significant amount of baggage to the process. Our previous biller had significant gaps in posting received checks in the billing system, so our patient Accounts Receivable was in bad shape. There were significant problems with claims that had not been corrected and re-billed. There had been a lack of feedback on problem issues.... and without realizing the problem, we had been committing errors again and again.
    From the start, the Kareo team that was working with us went into a full court press to get our account cleaned up. Communication immediately improved, and we initially had a weekly meeting to review the positive things that had been corrected and the areas to continue working on.

    Cons

    We wish we had switched to this 18 months ago

    Summary

    Our billing collections increased the first month we started with the Kareo team, and have continued to grow from that point. It's not only the higher percentage on initial claims, the rebilling of past problems, but the feedback process identified several things that we were not billing for and are average/$ per patient has increased.

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  • 4.0 stars

    "A wonderful and easy program to work."

    December 4, 2012  |   By tkayo0633

    Version: Kareo 1.46

    Pros

    Increased our profits after we started using Kareo. The eligibility is absolutely wonderful to have. The clearinghouse reports help us see what revenues will be coming in and if there were in problems with the claims. Love how Kareo integrates with different EMR systems. Electronic filing of claims is so simple, love this.

    Cons

    I would like to see more options for certain reports.

    Summary

    This is a fantastic program and there is a lot of step by step tutorials to help you navigate the system

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Results 1-10 of 60

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