Kareo

Average User Rating:
4.5
out of 65 votes

Quick Specs

  • Version:
    1.46
  • Total Downloads:
    2,497
  • Date Added:
    Sep. 29, 2009
  • Price:
    Free to try (30-day trial); $69.00 to buy (Buy it now)
  • File Size:
    16.58MB
  • Downloads Last Week:
    4
  • Platform:
    Windows

Publisher's Description

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User Reviews
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  • Current Version

    4.5

    out of 65 votes

    • 5 star 49
    • 4 star 10
    • 3 star 0
    • 2 star 1
    • 1 star 5
  • All Versions

    4.5

    out of 65 votes

    • 5 star 49
    • 4 star 10
    • 3 star 0
    • 2 star 1
    • 1 star 5
  • My rating

    0 stars

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Results 1–10 of 65

1 stars

"AS A BILLING SERVICE THEY NEED SUPERVISION"

July 17, 2014  |  By eyedoc514

 |  Version: Kareo 1.46

Pros

Easy to use software, a simple claims processing service. Your office will still need a billing person to explain account status to patients!

Cons

Make sure you understand what you are signing up for. I feel like they are letting you use their software and collecting a percentage of your collections. I do not know who actually does the work but every 4 months I was assigned a new representative. WATCH YOUR ACCOUNTS RECEIVABLE- they will go after the easy money- any rejected claims are left to lie or turned over to patient responsibility. In 1 month's time I just watched my 120+ days insurance receivables jump 50%!!!

Summary

Having Kareo do your billing does not remove your practice from billing. They need to be watched- I believe they are simply a claims processing service- it is not worth their time to follow up on difficult claims processing issues.

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5 stars

"EASIEST TO USE PRACTICE MANAGMENT ON THE MARKET!!"

October 24, 2013  |  By drogers1967

 |  Version: Kareo 1.46

Pros

Very affordable and the ease implementation is awesome. This is truly the easiest to learn and use billing system around.

Cons

not at the moment!

Summary

My name is Debbie Sullivan and I am the founder and CEO of DR Medical Billing and Consulting, LLC in New Jersey. I opened my company over 3 years ago to offer billing and consulting services to small struggling medical practices. Our company is unique as we allow the practices to continue using their current practice management systems, we just become an extension of there office as their offsite "billing department". I noticed, after meeting with several older smaller practices, several offices were still using the old ledger system, using google calendar to make appointments, their clearinghouse to submit claims and quickbooks to keep track of payments. Not a very good system!!! I began the task of finding an easy to use, all-in-one, affordable solution and I found it with kareo.

Kareo is very user friendly and easy to teach... my offices were blown away with how easy it was to implement and to use. It made their lives so much easier. Instead of 4 different systems they only had to log into one and all the providers really like the reports they could easily print on demand. One of my Geriatric docs is impressed that he is able to log-in and get patient phone numbers to call them from anywhere to give them test results or check in on sick patients.

I currently work with 11 different practice management systems, but I always recommend Kareo to practices that have out dated systems or none at all. Out of all the systems we use Kareo is the most user friendly, easy to implement, affordable, great customer support, and has the best reports on demand.

I highly recommend Kareo to anyone in need of a great practice management system!!

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5 stars

"Easy, affordable, great product."

September 15, 2013  |  By pinnaclemichele

 |  Version: Kareo 1.46

Pros

Kareo was easy to install and the team was extremely helpful to get it up and running. I had no previous billing experience and was able to start sending claims and statements right away. We are saving money from outsourcing billing and now are in control!

Cons

If you are going to take on billing, make sure you have the time and are willing to invest in the process. It's not always an easy process but definitely worth it in the long run.

Summary

Would highly recommend!

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4 stars

"Great for Optical too!"

August 16, 2013  |  By MariaGriffith

 |  Version: Kareo 1.46

Pros

What I like best about Kareo is that it already has connections with vision insurance companies with Gateway. Implementation called within 24 hours of sign up, was on-time for scheduled webinars and was always available for phone support calls.

Cons

None to report

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1 stars

"New user be careful they get your feet in then drop you"

August 03, 2013  |  By mmitwally

 |  Version: Kareo 1.46

Pros

-Excellent customer service (only in the beginning to get your legs in)
-They claim fast set up but you discover it to be just illusion
-Seems very inexpensive but you discover the software is of very low quality as it lakes a lot of important features

Cons

1-Poor customer service particularly at the level of data transfer and billing services.
2-System lacks a lot of features such as poor scheduling, you need several steps to do a task, slow computers, not user friendly, difficult to figure things yourself
3-They are good in the beginning but once you sign a deal with them, you think they will be at least as good, they just simply drop you, no timely follow ups on your calls or inquiries, or problems. If you run into a major issue, you are on your own.

Summary

Being very expensive and have good initial customer service, they trap you.
Once you are in and you start using the software in your practice, you discover how cheap their customer service and follow up.
-You run into major problems even with simple start up things
-Weekends: forget it, no support or follow up

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5 stars

"Great billing system!"

April 15, 2013  |  By IloveIndianFoodMD

 |  Version: Kareo 1.46

Pros

Some of the features of Kareo that I especially like include the pay-as-you-go model (so that I never feel tied down), ERAs (makes posting payments very easy), running reports using various variables, and sending patient statements through Kareo with a click of the mouse.

Cons

none to report

Summary

I started my own practice from scratch just a little under a year ago. As a solo practitioner, I had to keep costs contained yet be efficient at the same time. Kareo allowed me to do both. I looked at various EMRs and billing systems. In the end, I decided on Practice Fusion which integrates well with Kareo. With Kareo, I felt that the setup process with insurance companies and the clearinghouse was seamless. The Implementations Team was great in helping me navigate through the various features as a Kareo newbie. Once I got my feet wet and became more adept at using Kareo, they let me venture into the deeper waters on my own, still knowing that I had the support staff by my side if I ever needed it. And I can access Kareo at home or in the office too--24 hours a day, 7 days a week. Here I am, almost a year out, very happy with my decision to have chosen Kareo and glad I didn't waste my time and money on other billing services.

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5 stars

"Kareo billing services"

April 12, 2013  |  By hptclinic

 |  Version: Kareo 1.46

Pros

Their support staff is friendly and knowledgeable. They have exceeded our expectations in customer service. The program is user friendly and is web based so it can be accessed anywhere. We currently have about a 17 day turnaround which is a huge improvement from our previous billing company. I would recommend Kareo to any office who is looking for quick, accurate billing assistance.

Cons

No cons at this time. Kareo has met every one of our needs.

Summary

If you are looking for a new billing company, Kareo is an excellent choice.

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5 stars

"Kareo Rocks!"

March 13, 2013  |  By care61186

 |  Version: Kareo 1.46

Pros

The ease that I found using Kareo was a lifesaver. All of the information you need is only a click away. Billing out encounters is very simple; it is a three step process, mostly done electronically. Sending them electronically is so much more beneficial because you can track from start to finish where your claim is. The ease in which you can track your claim status, i.e. by pending claims, denied claims & rejected claims is phenomenal. Within the specific claim, there is a rejection message or denial message that tells you exactly why your claim is not processing and what you need to do to fix it. This saves time with not having to pick up the phone and call every insurance company. Our A/R was about 35% when I started in this practice. Within a few months I had the A/R to an outstanding 6%. I strongly recommend Kareo to any offices in need of reliable, accurate, efficient billing software!

Cons

It can be challenging to use the site at first, but worth it in the end!

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5 stars

"Complete, easy-to-use system!"

February 20, 2013  |  By sjdurant

 |  Version: Kareo 1.46

Pros

From the point of installation of Kareo, I've been more than happy! Even though I didn't really review a lot of the videos or tutorials in the beginning, it was so easy to get started! In just a few short weeks, I have over 100 existing patient demographics entered, all patient balances from our old system inputted and recent charges entered! Sending claims and posting payments has never been simpler!

The reporting function is out of this world! To actually whittle down the information to what you need and eliminate data you don't need is such a time-saver!

I highly recommend Kareo for anyone looking for a complete, easy-to-use system!

Cons

So far, I haven't found any cons...

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5 stars

"Fantastic software"

February 05, 2013  |  By FourCornersRehab

 |  Version: Kareo 1.46

Pros

Web based system lets you use it anywhere. The internal validation report lets you see who needs to be corrected on electronic claims. the next day, instead of waiting weeks for denied claims. The billing portion is great. The insurance collection summary report has the abiilty to group outstanding claims by insurance company and sub group with patients. Tis saves me tons of time calling and recalling the same vendors.

Cons

It would be nice to highlight a whole group of claims and be able to paste the same note without doing it by claim.

Summary

We have been using Kareo for just over 1 year and are extremely pleased. It makes our AR much easier to manage and we would recommend it to anyone.

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Results 1–10 of 65

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Full Specifications

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General
Publisher Kareo
Publisher web site http://www.Kareo.com
Release Date September 28, 2009
Date Added September 29, 2009
Version 1.46
Category
Category Business Software
Subcategory Accounting & Billing Software
Operating Systems
Operating Systems Windows XP, Windows 7, Windows Server 2008, Windows NT, Windows Vista, Windows, Windows 2000, Windows 2003
Additional Requirements None
Download Information
File Size 16.58MB
File Name Kareo_Trial_Setup.exe
Popularity
Total Downloads 2,497
Downloads Last Week 4
Pricing
License Model Free to try
Limitations 30-day trial
Price $69
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