Kareo

Average User Rating:
4.5
out of 64 votes
See all user reviews

Quick Specs

Version:
1.46
File Size:
16.58MB
Date Added:
September 29, 2009
Price:
Free to try (30-day trial); $69.00 to buy (Buy it now)
Operating Systems:
Windows NT/2000/XP/2003/Vista/Server 2008/7
Total Downloads:
2,379
Downloads Last Week:
7
Additional Requirements:
Not available

Publisher's Description

Screenshots

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All User Reviews
  • All Versions:

    4.5

    out of 64 votes

    • 5 star: 49
    • 4 star: 10
    • 3 star: 0
    • 2 star: 1
    • 1 star: 4
  • Current Version:

    4.5

    out of 64 votes

    • 5 star: 49
    • 4 star: 10
    • 3 star: 0
    • 2 star: 1
    • 1 star: 4
  • My rating:

    0 stars

    Write review

    Results 1-10 of 64

  • 5 stars

    "EASIEST TO USE PRACTICE MANAGMENT ON THE MARKET!!"

    October 24, 2013   |   By drogers1967

    Version: Kareo 1.46

    Pros

    Very affordable and the ease implementation is awesome. This is truly the easiest to learn and use billing system around.

    Cons

    not at the moment!

    Summary

    My name is Debbie Sullivan and I am the founder and CEO of DR Medical Billing and Consulting, LLC in New Jersey. I opened my company over 3 years ago to offer billing and consulting services to small struggling medical practices. Our company is unique as we allow the practices to continue using their current practice management systems, we just become an extension of there office as their offsite "billing department". I noticed, after meeting with several older smaller practices, several offices were still using the old ledger system, using google calendar to make appointments, their clearinghouse to submit claims and quickbooks to keep track of payments. Not a very good system!!! I began the task of finding an easy to use, all-in-one, affordable solution and I found it with kareo.

    Kareo is very user friendly and easy to teach... my offices were blown away with how easy it was to implement and to use. It made their lives so much easier. Instead of 4 different systems they only had to log into one and all the providers really like the reports they could easily print on demand. One of my Geriatric docs is impressed that he is able to log-in and get patient phone numbers to call them from anywhere to give them test results or check in on sick patients.

    I currently work with 11 different practice management systems, but I always recommend Kareo to practices that have out dated systems or none at all. Out of all the systems we use Kareo is the most user friendly, easy to implement, affordable, great customer support, and has the best reports on demand.

    I highly recommend Kareo to anyone in need of a great practice management system!!

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  • 5 stars

    "Easy, affordable, great product."

    September 15, 2013   |   By pinnaclemichele

    Version: Kareo 1.46

    Pros

    Kareo was easy to install and the team was extremely helpful to get it up and running. I had no previous billing experience and was able to start sending claims and statements right away. We are saving money from outsourcing billing and now are in control!

    Cons

    If you are going to take on billing, make sure you have the time and are willing to invest in the process. It's not always an easy process but definitely worth it in the long run.

    Summary

    Would highly recommend!

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  • 4 stars

    "Great for Optical too!"

    August 16, 2013   |   By MariaGriffith

    Version: Kareo 1.46

    Pros

    What I like best about Kareo is that it already has connections with vision insurance companies with Gateway. Implementation called within 24 hours of sign up, was on-time for scheduled webinars and was always available for phone support calls.

    Cons

    None to report

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  • 1 stars

    "New user be careful they get your feet in then drop you"

    August 03, 2013   |   By mmitwally

    Version: Kareo 1.46

    Pros

    -Excellent customer service (only in the beginning to get your legs in)
    -They claim fast set up but you discover it to be just illusion
    -Seems very inexpensive but you discover the software is of very low quality as it lakes a lot of important features

    Cons

    1-Poor customer service particularly at the level of data transfer and billing services.
    2-System lacks a lot of features such as poor scheduling, you need several steps to do a task, slow computers, not user friendly, difficult to figure things yourself
    3-They are good in the beginning but once you sign a deal with them, you think they will be at least as good, they just simply drop you, no timely follow ups on your calls or inquiries, or problems. If you run into a major issue, you are on your own.

    Summary

    Being very expensive and have good initial customer service, they trap you.
    Once you are in and you start using the software in your practice, you discover how cheap their customer service and follow up.
    -You run into major problems even with simple start up things
    -Weekends: forget it, no support or follow up

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  • 5 stars

    "Great billing system!"

    April 15, 2013   |   By IloveIndianFoodMD

    Version: Kareo 1.46

    Pros

    Some of the features of Kareo that I especially like include the pay-as-you-go model (so that I never feel tied down), ERAs (makes posting payments very easy), running reports using various variables, and sending patient statements through Kareo with a click of the mouse.

    Cons

    none to report

    Summary

    I started my own practice from scratch just a little under a year ago. As a solo practitioner, I had to keep costs contained yet be efficient at the same time. Kareo allowed me to do both. I looked at various EMRs and billing systems. In the end, I decided on Practice Fusion which integrates well with Kareo. With Kareo, I felt that the setup process with insurance companies and the clearinghouse was seamless. The Implementations Team was great in helping me navigate through the various features as a Kareo newbie. Once I got my feet wet and became more adept at using Kareo, they let me venture into the deeper waters on my own, still knowing that I had the support staff by my side if I ever needed it. And I can access Kareo at home or in the office too--24 hours a day, 7 days a week. Here I am, almost a year out, very happy with my decision to have chosen Kareo and glad I didn't waste my time and money on other billing services.

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  • 5 stars

    "Kareo billing services"

    April 12, 2013   |   By hptclinic

    Version: Kareo 1.46

    Pros

    Their support staff is friendly and knowledgeable. They have exceeded our expectations in customer service. The program is user friendly and is web based so it can be accessed anywhere. We currently have about a 17 day turnaround which is a huge improvement from our previous billing company. I would recommend Kareo to any office who is looking for quick, accurate billing assistance.

    Cons

    No cons at this time. Kareo has met every one of our needs.

    Summary

    If you are looking for a new billing company, Kareo is an excellent choice.

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  • 5 stars

    "Kareo Rocks!"

    March 13, 2013   |   By care61186

    Version: Kareo 1.46

    Pros

    The ease that I found using Kareo was a lifesaver. All of the information you need is only a click away. Billing out encounters is very simple; it is a three step process, mostly done electronically. Sending them electronically is so much more beneficial because you can track from start to finish where your claim is. The ease in which you can track your claim status, i.e. by pending claims, denied claims & rejected claims is phenomenal. Within the specific claim, there is a rejection message or denial message that tells you exactly why your claim is not processing and what you need to do to fix it. This saves time with not having to pick up the phone and call every insurance company. Our A/R was about 35% when I started in this practice. Within a few months I had the A/R to an outstanding 6%. I strongly recommend Kareo to any offices in need of reliable, accurate, efficient billing software!

    Cons

    It can be challenging to use the site at first, but worth it in the end!

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  • 5 stars

    "Complete, easy-to-use system!"

    February 20, 2013   |   By sjdurant

    Version: Kareo 1.46

    Pros

    From the point of installation of Kareo, I've been more than happy! Even though I didn't really review a lot of the videos or tutorials in the beginning, it was so easy to get started! In just a few short weeks, I have over 100 existing patient demographics entered, all patient balances from our old system inputted and recent charges entered! Sending claims and posting payments has never been simpler!

    The reporting function is out of this world! To actually whittle down the information to what you need and eliminate data you don't need is such a time-saver!

    I highly recommend Kareo for anyone looking for a complete, easy-to-use system!

    Cons

    So far, I haven't found any cons...

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  • 5 stars

    "Fantastic software"

    February 05, 2013   |   By FourCornersRehab

    Version: Kareo 1.46

    Pros

    Web based system lets you use it anywhere. The internal validation report lets you see who needs to be corrected on electronic claims. the next day, instead of waiting weeks for denied claims. The billing portion is great. The insurance collection summary report has the abiilty to group outstanding claims by insurance company and sub group with patients. Tis saves me tons of time calling and recalling the same vendors.

    Cons

    It would be nice to highlight a whole group of claims and be able to paste the same note without doing it by claim.

    Summary

    We have been using Kareo for just over 1 year and are extremely pleased. It makes our AR much easier to manage and we would recommend it to anyone.

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  • 5 stars

    "So Happy I Found KAREO Now and Not Later."

    February 01, 2013   |   By rightstartpediatrics

    Version: Kareo 1.46

    Pros

    Great Flat Fee Pricing and its very competitive but actually the best price for what it offers.
    Easy to learn to learn interface
    Aesthetics are nice
    Great Access to Many Reports more than Medisoft and others
    Web-based
    iPhone App Scheduler
    Great ERA and EOB tracking- Amazing

    Cons

    iPhone app needs more options
    Need virtual client for a Mac to run Kareo Client - works well but a small hassle - heard they are working on a dedicated MAC client- waiting for that day!

    Summary

    As an organization providing therapy to hundreds of children weekly, we needed an effective web-based system and company that could handle our billing needs. We chose Kareo because of their fully secured web-based billing system, which allows us to manage claims while traveling and providing home-based therapy. Kareo has a competitive flat fee, and I know very well that other companies are adding additional fees for standard services, such as customer service, software updates, and training. We have seen an increase in collections by 8% during our first month of use and we anticipate a 20-25% increase in our third month. Ease of claim submission and claim tracking have cut down on our overall work load, allowing the system to do most of the leg work. Kareo is fully integrated into our EHR, allowing us to focus on quality services and not on claims. Kareo has world-class customer service and a state of the art interface. I highly recommend Kareo to all medical professionals.

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  • Results 1-10 of 64

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