K9 Web Protection

A newer version of K9 Web Protection is available.

• 1.0 stars

  "This new version (beta) doesn't work properly!"

  March 5, 2012  |   By sirsil

  Pros

  Basically, I loved K9, but this version doesn't work correctly!

  Cons

  Automatically, my K9 version 4.2.123 has been updated to beta 4.3.188, but unfortunately, this version doesn't work properly on my computer: lots of internet site can't be accessed: "K9 is not responding". Sometimes it works, sometimes not.
  
  If I reinstall v 4.2.123, there is an automatic upgrade to this blody version. My other computer has not been udpated, it works properly on the same internet access.
  
  I am going to fully desinstall K9!

  Summary

  
  
  Updated on Mar 9, 2012

  Avast conflict resolved with the very efficient and reactive support of BlueCoat helpdesk (thank you Phil)

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1 reply to this review

• Reply by Phillabb on March 7, 2012

  Sirsil,
  
  Currently K9 and Avast are conflicting with each other. If you have Avast Anti-Virus installed please make the following adjustment:
  
  1. Go to the Avast Console.
  2. Click on 'Real-Time Shields'.
  3. Next Click on 'Web Shield'.
  4. Click on 'Expert Settings' and then 'Exclusions'.
  5. Next add "k9filter.exe" (without the quotation marks) to the 'Processes to Exclude' list.
  5. Click Ok
  
  Please reinstall K9 and test it out. If you are still having issues or do not have Avast installed please submit a help request to the K9 support team by going to http://www1.k9webprotection.com/support/kb
  
  Regards,

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