CNET Editors' Rating 5.0 stars


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5 of 12
  • 3.0 stars

    "Great resolution, but NO sound in the free version"

    July 8, 2009  |   By Sentient Paradox


    I'e tested quite a few free video screen capture tools, and this one so far is hands down the best quality video resolution I've seen.


    Jing said "Microphone is on" when I started recording. My mic is properly hooked up. I have a professional recording project studio, so I know what I'm doing. There is nothing wrong whatsoever with my set up. The SWF files saved contain no sound.


    I do have a trouble ticket filed with their help site, and am awaiting word. I use Pro Tools, Cakewalk, Audacity, and several other recording softwares and DAWs. I have no idea why Jing isn't capturing sound even though it says it is.

    Hopefully they can help find the answers, and I can come back and increase the rating here, but there is obviously some kind of conflict going on here.

    Every Google search I've done about this problem has turned up with posts saying if the software says the mic is on, and there is no sound in the video, something is wrong with my system.

    In this particular instance, that is simply NOT the case. There is NOTHING wrong with my system or my configuration. Jing is the ONLY software that is not capturing my mic.

    Updated on Jul 8, 2009

    Well, I think it's rather ridiculous that we can't change the star rating when updating a review, because this one deserves to be changed to a five.

    I've discovered that the problem lay not in the software, but in a routing setting in one or more softwares on my computer. It took quite a while to get it working, and I'm not entirely sure yet which setting change made the difference. It is odd that Jing, for whatever reason can't pick up the firewire signal coming from my Projectmix I/O when every other program I have recieves it with the same settings, but nevertheless, I DID get Jing to finally capture the signal in the final files.

    Sound quality isn't great (I have a Shure SM-57, studio quality mic), and it should come across far better than it does, but this IS a free software, so it does deserve five stars as far as I'm concerned.

    Updated on Jul 9, 2009

    Still think this deserves a five as a free software, however I wanted to use for online tutorial delivery, and the sound quality simply didn't cut it. Support says it's because it's set up for online, but I have many far more high quality files on my sites that deliver just fine. No need for the quality to be that poor. I ended up buying a far better one that allowed for 44.1 khz delivery, which is the recording industry standard. The videos deliver perfectly well over the web. My advice:

    If your just going to create stuff for your friends, Jing is fine. If you want to create anything remotely professional, don't bother with ANY free software (not yet anyway, check the date of this review, you never know what will be out there in a few months or years!). I went with iShowU HD for only thirty bucks, and it's well worth it.

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