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"Completely Unresponsive! Save your Money!"
FREE version is fine. Save your money on pro. No service.
Submitted a ticket to Issuu Sunday night. It's Thursday afternoon and still no response. Funny thing though, when I cancelled my credit card I got an email right away. Automated? Probably.... but when the email came in I was very disappointed to find out it wasn't in answer to my concerns.
No response on Facebook or Twitter. They simply use social media as a means to broadcast themselves, certainly not to listen or build relationships. No Review opportunity on Facebook or Google+. I wonder why????
If you expect service for your $39/month premiums and to be treated like a PERSON, this is not the company for you.