"DO NOT DO BUSINESS WITH THIS COMPANY"
Version: Innobate Remote Command Executor 1
The freeware version of the software seems to be working as advertised.
TECHNICAL SUPPORT IS NON-EXISTENT and any requests for a refund of the purchase price based on the fact that the software is non-functional are IGNORED.
Downloaded the trial version of the software which seemed to work fine. In fact, I was impressed enough to purchase the full version of the software. Unfortunately, the software did not work, despite the fact that I am running on a very average system build (e.g. WIN XP Pro - 32Bit, MS Office 2003).
After attempting to resolve the problem myself, I emailed innobate FIVE TIMES over the course of a number of weeks to try and get some technical support. Now, FOUR WEEKS HAVE PASSED AND NO RESPONSE.
Additionally, I have requested a refund, and still no response.
THE COMPANY IS BASED IN NEW ZEALAND, AND I PROMISE YOU THAT YOU WILL NEVER GET A RESPONSE FROM THEM OR ANY TECHNICAL SUPPORT!!!! DO NOT WASTE THE TIME OR THE MONEY!!!! STEER CLEAR OF THIS COMPANY, AND ANY OF THEIR PRODUCTS!!!!
This is the only address I have been able to find for them.
24 Arrowsmith Drive, Manukau Heights
Auckland 1701, 2023,
Phone: +64 9 262 1545
sales [at] innobate.com
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