We have created a flexible, easy-to-use and easy-to-administrator Incident Tracking System. You can use this application as a: Project management issue tracking system; Helpdesk ticketing system; and System support tracking system. All that is required is for you to have MS Access 2000 (or greater) installed on your computer. Very easy to use and administrator.
The best part of this system is that won't need any IT support. Use this system as often as you like for as many uses as you can find. Try it and you will see how well it will organize and satisfy your specific business needs. Version 2.1 includes unspecified updates.