- Average user rating: stars out of 6 votes Back to product review
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User reviews
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1 stars
Version: Identity Patrol 2
Pros: Seemed to do a good job finding spyware. It found several that free products did not find.
Cons: Did not work after purchasing. Support took very long time to reply. They had me reinstall but that didn't work either. 10 emails to customer support and still no refund. Horrible horrible customer support.
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1 stars
Version: Identity Patrol 2
"Don't waste your money on this!"
Pros: It "appeared" to have found some keyloggers on my computer that other scans had not.
Cons: Though it "found" keyloggers it would never remove them. Constantly asked me to restart computer and rerun scan just to find the threats still there. It also seems to throw up false threats and programs that are not even threats to begin with.
Summary: This product is a huge waste of money. I was planning on asking for my money back, but according to other reviews I'll never see that 35 bucks again. read more
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1 stars
Version: Identity Patrol 2
Pros: None. The cons completely negate any benefit of this software.
Cons: This company doesn't send you a registration code. If you didn't happen to write it down on their confirmation page, you're outta luck. I've submitted 4 tickets requesting this information and four times, they have closed my ticket without response.
Summary: It completely uninstalled a program that I actually like (thank goodness THAT company had sent me a registration code, so it was easy to reinstall), and the customer service is non-existent. I'm not exaggerating - there is quite literally NO customer... read more
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1 stars
Version: Identity Patrol 2
Pros: Apparently identified infected files.
Cons: Would not remove infected files. Each time I confirmed that I wanted to "Remove Infected Files", it required me to reboot Windows and rerun Identity Patrol. At the end of the new scan, the infected files were again listed. Would never removed them.
Summary: Doesn't remove problem files. Frustrating and a waste of time. Don't bother buying. read more
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1 stars
Version: Identity Patrol 2
"Very, Very slow customer service!!"
Pros: Ease of use
Cons: After running this software on my home computer I bought and installed this on my wifes computer. after only 2 weeks the program seemed to have uninstalled its self, so I downloaded the software again, reinstalled it still will not work. !!!!
Summary: The feature are easy to use but I don't like the update feature. read more
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