IT Journal Pro is a FileMaker based solution designed to keep track of your IT resources and time. With IT Journal Pro you have the ability maintain a detailed inventory and software and hardware. While also keeping detailed information about requests coming into the helpdesk.
* Maintain detailed software and hardware inventory.
* Assign prioritize to help desk requests.
* Maintain detailed user, contact information.
* Store realted files associated with a ticket.
* Build a knowledge base to make it easy to find answers.