IDrive Online Backup

IDrive Online Backup

Download Editors' Rating:
4.5
Outstanding
Average User Rating:
2.4
out of 67 votes

Quick Specs

  • Version:
    3.4.1
  • Total Downloads:
    10,648
  • Date Added:
    Jun. 24, 2011
  • Price:
    Free

Editors' Review

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IDrive Online Backup is an easy-to-use program that allows users to back up the contents of their computers remotely. With a sleek interface and just enough features, this program is great for users of all levels.

IDrive's interface is attractive and intuitive, with graphical buttons representing its major features. After defining a username and password, users simply select the files they want to back up--the default includes the Desktop and My Documents--and click the Backup Now button. Subsequent backups can be scheduled to run automatically and only back up data that has been modified, making the process quick and efficient. Data is transmitted using 128-bit SSL encryption and stored using 256-bit AES encryption, ensuring that it stays secure. Restoring data is as simple as dragging and dropping it from the storage area to the desired location. Users can access stored data from any machine, even without the software installed. We found the program very easy to use, and we like that it offers something for users of all levels; those who aren't particularly computer literate can easily back up and restore their files without much thought, while more advanced users can customize their backup experience. IDrive's built-in Help file is well-written and thorough, explaining all of the program's features in easy-to-understand language.

IDrive Online Backup is free to try, and the free version gives users 2GB of storage space. The program installs desktop icons without asking but uninstalls cleanly. We recommend this program to all users.

 
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Publisher's Description

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User Reviews
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Results 1–10 of 12

2 stars

"Good features and price - but for me unusable"

July 06, 2012  |  By jet11x

 |  Version: IDrive Online Backup 3.4.1

Pros

Network share backup
Generous space
Good price

Cons

Kept on repeatedly asking for permission to make changes on my computer
Sometimes refused to backup back it thought another IP address was already backing up.
Support model just didn't work. Got back on IM quickly, but not usefully, never responded to emails, can't update support tickets.

Summary

For me features and price were just right. But for me unusable as badly implemented and an a support model that just doesn't work.

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3 stars

"Beware of Price Changes!"

June 29, 2012  |  By smcpa

 |  Version: IDrive Online Backup 3.4.1

Pros

Good software. Needed to restore files due to hard drive crash. Restore worked perfectly. Retains 30 versions of files.

Cons

Poor customer service. Have been a customer for a number of years. Have been paying $19.95/mo for 100 gig of backup. Without notice to current customers, company dropped the rate to $9.95 for 100 gig of storage for new business customers. Those of us using service prior to change are not provided with new rate. Would need to set up new account to obtain new rate. Only option I was provided with was they would give me 200 gig of storage for the $19.95 I was paying (even though I don't need the extra 100 gig). If you know anyone using this product, it is very possible that they are overpaying!

Summary

Good product. Bad customer retention policies.

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3 stars

"unanswered security questions"

June 17, 2012  |  By xgamertc-c

 |  Version: IDrive Online Backup 3.4.1

Pros

-150 Gb for $4.95
-Versioning
-Private key encryption (or so they claim)
-Easy to control which files get backed up

Cons

-I would prefer the encryption not to be stored on my computer. An unanswered security question is about to make me a former client. I have been using this service for years. My number one reason for using Idrive is the private key encryption. In former versions of the software, I knew where the encryption was stored on my computer. However, now, nobody at Idrive can tell me where the encryption key file is stored on my computer. Why does this matter? Well, Idrive is only secure if nobody has your encryption key. For whatever reason, Idrive automatically stores the key on my computer. So, if somebody knows where that key file is, they can get my key and access my Idrive data from anywhere. Also, if I sell my computer without absolutely wiping my encryption key, then somebody can access my data. There are many other scenarios where my data can be compromised. A rep at phone support basically got into an argument with me telling me I'm paranoid. Well yes, I am, thank you.

Summary

To get peace of mind with security, I must Truecrypt my sensitive data before uploading to any online serve, including Idrive, which has a weakness, as explained above. Unfortunately, if you use Truecrypt before backing up, then you must upload the entire Truecrypt file every single time in order to back it up. That's not a workable option for me. I'm going to try out Spider Oak.

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1 stars

"Support is still king"

June 08, 2012  |  By saruti

 |  Version: IDrive Online Backup 3.4.1

Pros

I like the software a lot, better than the alternatives out there

Cons

The support team is useless! I have been unable to backup my system for about 10 days now. The problem lay dormant until I did my second chat then it was escalated to Engineering.

Calls to Jason, a supervisor on the support team go unanswered and my problem still exists.

Summary

In the past I have recommended this product to a number of people. Today I feel like my reputation has been blemished because support for this product is TERRIBLE!

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1 stars

"Never worked properly"

May 07, 2012  |  By wcreelman

 |  Version: IDrive Online Backup 3.4.1

Pros

It was easy to install.

Cons

It stopped doing any back ups after a few days. I tried online chat for tech support and they kept wanting to reschedule the time, even when I went back to talk at the rescheduled time. So I found this rather unacceptable.

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5 stars

"Great Backup Software, define settings, and forget."

April 26, 2012  |  By liran2000

 |  Version: IDrive Online Backup 3.4.1

Pros

- Great and simple backup, you define the backed up folders, and forget about it - it will be backed up on the background.
- Secured, encrypted (by settings).
- Access to files from any PC - via WEB interface (not for working with the files, just in case you need some file/s sometime from other PC).
- Pricing.

Cons

- Not enough flexible pricing plans, e.g. for 200GB, 300GB etc'.

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5 stars

"Best backup service I have used.."

March 31, 2012  |  By GeektexDotNet

 |  Version: IDrive Online Backup 3.4.1

Pros

- Fast backup speeds
- Very easy to select what files you want backed up
- Restoring files is very simple compared to other services I have used in the past
- Affordable
- Can access data from any computer through any web browser
- Can control how often data is backed up and how much bandwidth is used when backing up your data
- You can back up from network shared drives

Cons

I wish the interface had a more of a modern look to it instead of this Windows 95 looking interface. And unlike other services that provide unlimited space IDrive starts at 150GB but it should be enough for most users anyways.

Summary

I have tried many other backup services and they all have there pros and cons but after having tried many of the other services I have come to really like IDrive. It makes it very easy to manage my backups and even though it does not provide the ability to do local backups through the same interface such as Crash plan does you can simply use Windows built in backup service for that so its no big deal.

I like this service so much that I have even chosen it to sell it as a partner of IDrive through my business.

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5 stars

"The best i've found for daily online backup"

March 24, 2012  |  By pominator

 |  Version: IDrive Online Backup 3.4.1

Pros

- Customizable
- Cheap
- Stable

Cons

- Maybe a little but confusing UI at first, but it is worth it
- Not a that much know company so may not be as future proof as some other

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5 stars

"EXCELLENT!"

March 18, 2012  |  By dharr2q

 |  Version: IDrive Online Backup 3.4.1

Pros

Stable,fast and comprehensive

Cons

Only 5GB available with free account

Summary

Customer support is available and responsive via email.

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4 stars

"Fast & reliable"

February 28, 2012  |  By sonntags

 |  Version: IDrive Online Backup 3.4.1

Pros

Have been using IDrive Pro for 2 years now. It's fast and comes with nice auto-backup & sync features

Cons

Online Interface is somehow old-fashioned and not prepared for sharing and using files online. This is much better solved in other services as Dropbox

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Results 1–10 of 12

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Full Specifications

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General
Publisher IDrive
Publisher web site http://www.idrive.com
Release Date June 24, 2011
Date Added June 24, 2011
Version 3.4.1
Category
Category Internet Software
Subcategory Online Storage & Data Backup
Operating Systems
Operating Systems Windows 2003, Windows 2000, Windows Me, Windows Vista, Windows 95, Windows XP, Windows, Windows 98, Windows NT
Additional Requirements None
Download Information
File Size 18.75MB
File Name IDriveWinSetup.exe
Popularity
Total Downloads 10,648
Downloads Last Week 20
Pricing
License Model Free
Limitations Not available
Price Free

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