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Full user review
"Worse after the update."
-Decent speed (Free Version).
-Connects to websites that are not available in the UK.
-Makes your anonymous!
Advertising (Sometimes malicious!!!) (Use AdBlock Plus)
Can be a hassle at times. The new User Interface is completely buggy. In some cases you cannot close it, has trouble connecting to a secure server due to 'problems' (even after re-install).
Don't get me wrong, i love using this service. It helps let me access certain sites and the speed is not bad. They can add some new updates to fix some of the UI issues (The older version was much better before they updated to the current one as of 11 May 2012).
Beware of the ads though. Some contain malicious links that can harm your computer which is why i extremely advise you use a secure up to date browser (Firefox, Chrome etc.) Along with Web-Of-Trust & AdBlock Addons for extra protection.
Overall, not a bad service since it is free. So get it if you need a good VPN solution.