Hotspot Shield user reviews and ratings - CNET Download.com

Hotspot Shield User Reviews

CNET Editors' Rating 3.5 stars

Very good

Average User Rating stars

out of 619 user reviews

Back to product review

All User Reviews

Results 11-12 of 12

  • 5.0 stars

    "Hotspot shield free works,upgrading to Elite is better"

    March 26, 2014  |   By musicmugger

    Version: Hotspot Shield 3.37

    Pros

    I have been using this VPN for a long time, and after realising how good the free version was I decided to upgrade to Elite. For a very low price Elite will cover up to five computers, including Apple, and Android devices, allowing you to flip your global footprint to any one of five countries. By doing this you can watch movies not allowed where you are, access site blocked or banned in your country, as well as having protection from some of the less friendly hack that are on the web

    Cons

    I had a few problems when I first started using Hotspot when it was first available, but the quick and well informed staff at hsselite / Anchorfree were more than helpful. they even ironed out problem caused by the Firefox browser, something that does not happen now that Firefox recognizes it

    Summary

    If you want a VPN that works on all devices, and takes very little knowledge to use, and most important works, I recommend Hotspot Shield. No I do not work for the company, but I do enjoy using software you can fire up and ignore. If YOU cannot make it work, ask for help.

    Updated on Apr 12, 2014

    The current version 3.37 does have a problem for me. Maybe others too. Logging into their servers is erratic, and most of the time will not lock.
    If you are a Netflix user. Netflix seems to have adopted a system the same as the National lottery in the UK. At least I am assuming this is the case. They either have a list of all the UK IPs, and when a proxy appears it's not accepted, or they are logging Shields IPs and blocking them. I have been reliably informed this is being looked into. I have reverted back to the previous version and have no problems with logging in on all three of my computers; just that when watching a series on Netflix I get the Ooops! not in you area, or cannot stream this episode. It means having to close and re-open Firefox, but it works then. The jury is still out for me, to whether the logging in problem caused with the latest version, is, or is not, down to Firefox, who has had a problem with Hotspot for a long time. I think it's a proxy thing.

    Reply to this review

    Was this review helpful? (1) (0)

  • 1.0 stars

    "DOES NOT WORK!"

    March 25, 2014  |   By justvano

    Version: Hotspot Shield 3.37

    Pros

    software worked for a short time
    I assume it worked correctly

    Cons

    Software continued to crash after a few month
    could not get it to work on any computer
    company only provides refunds within thirty days
    automatically signs purchaser up for monthly/yearly renewal

    Summary

    This produce and the company that supports it is terrible. The software did not work after a few months and I have been in an email battle with customer service for at least four weeks. I would not recommend anyone purchase this product, and do not expect the free version to work well either. After a year of using hotspot shield I realized that I had been automatically renewed for another year without my consent. I have tried to install this software on multiple computers and they all work for a few months and then the software just gives an error message.

    Reply to this review

    Was this review helpful? (1) (0)

Results 11-12 of 12

Add Your Review

Log in or create an account to post a review.
You are logged in as . Please submit your review for Hotspot Shield 3.37
Add Your Review

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

Submit your reply

Submit

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

cancel

E-mail this review

Submit cancel

Report offensive content

If you believe this comment is offensive or violates the CNET's Site Terms of Use, you can report it below (this will not automatically remove the comment). Once reported, our staff will be notified and the comment will be reviewed.

Select type of offense:

Offensive: Sexually explicit or offensive language
Spam: Advertisements or commercial links
Disruptive posting: Flaming or offending other users
Illegal activities: Promote cracked software, or other illegal content
Submit cancel

You must be 13 years of age or older to submit personal information to CNET Networks. In compliance with the Children's Online Privacy Protection Act of 1998, CNET Networks does not accept name and e-mail address information from users who are under 13 years of age.

All submitted ratings and written comments become the sole property of CNET Networks, Inc. (CNET) and may be used at CNET Networks' sole discretion. Ratings and written comments are generally posted within two to four business days in batch groups, not in real time. However, CNET Networks reserves the right to remove or refuse to post any submission for any reason. You acknowledge that you, not CNET Networks, are responsible for the contents of your submission.

CNET Networks is not responsible for the content of the publisher's descriptions or user reviews on this site. We encourage you to determine whether this product or your intended use is legal. We do not encourage or condone the use of any software in violation of applicable laws. CNET Download.com does not sell, resell, or license any of the products listed on the site. We cannot be held liable for issues that arise from the download or use of these products.

Error

close

ERROR MESSAGE

If you think this is an error, please contact CNET TechTracker Support for further assistance.

Ok

Running Request

close

loading

Smart Install Software

close

CNET TechTracker will now automatically install software without requiring further action by you. (Note: This feature automatically accepts associated EULAs and third party applications on your behalf.)

You have selected the following software to Smart Install:

CNET TechTracker will attempt to install this software without interrupting you again. If an application requires manual installation, CNET TechTracker will download the installer and prompt you to take further action.

Proceed with Smart Install?

Confirm Standard Install Cancel